“The process was made easy and the instructions were clear on what was required. Layla was very patient as at one time the line was poor. At all times she made sure I was ok to take the call and gave me chance to ask any questions, She asked for my reassurance of what was proposed. The price of the product was very good and it was a refreshing change to speak to a UK person at the telephone.”
“Very helpful and a good quick response.
This is the first time in over 33 years that I have claimed on my Household Insurance. Claim not finished yet, but so far, so good.
A bit surprised that One Call Insurance is actually Think Insurance but not a real issue.”
“I was with one call, left and came back as was very satisfied with the service and continues to be very good, Layla was fantastic and made it very easy to insure my car quickly.”
“Emma was exceptionally helpful and explained the advantages of the policy that I was considering purchasing.
When I asked further questions she took time to respond in a clear and helpful manner. Very good customer skills.”
“This will be my third year with One Call. I obtained my first year's cover via Moneysupermarket.com. As the renewal date approached I did a further check on the website and using the information provided I telephoned One Call to discuss renewal options. I was happy with the advice/guidance offered by your member of staff (Ref EM1) and as a result was ready to proceed with another year's cover. Doing most of the process online or by phone is most convenient for me.”
