“Your agents name was Steve, He arranged the change of vehicle within minutes & was very polite. He made the experience a good one.
His user name was CA4”
“Clear quick and helpful. Wished to add a new car on my policy which was carried out immediately and the documents were in my email within 5 minutes. Too long to wait on the phone though. My customer service assistant was CW5”
“Difficult making contact over week end. Was left hanging on for hours. Decided to call today Monday. Rapid response. Pleased with the outcome. Lauren is a gem! Hold on tight to her. Keep up the good work.”