“Spoke with rep JB9 about renewing my car insurance. He spoke clearly, with a relaxed, friendly manner. It was obvious he and he knew what he was talking about. I managed to cut off the call and he called me back within seconds! Payment was taken efficiently without any faffing or transferring to another rep. Email of policy documents and where to send NCD information was received within minutes of ending the call. Will happily recommend and consider for next year. And OneCall were the cheapest quote :)!”
“Made a claim due to flooding during my first year with Onecall and was so impressed with their fast response in dealing my with my claim that I have just renewed for the third year and have recommended them to my daughters!”
“The person who answered my call was c14 - Charmain and she was very helpful and friendly. She gave me the best price. One Call are very easy to deal with and easy to get through on the telephone especially letting you know where you are in the queue and estimated waiting time. Charmain sorted everything out for me in an efficient and friendly way.”
“Called today re; my home insurance renewal quote - on asking if renewal price could be bettered I was pleased to be told my premium could be reduced by another £12.00 which I was very happy with. The lady dealing with me (username KB6) was very helpful, quick and explained everything as she went along.
Loved the new secure payment section - gives me confidence in making the payment over the telephone. In no time at all my home insurance has been paid for the next year.”
“Extremely good communication with Kimberley from One Call and she was super efficient in answering any of my queries. The price was also very competitive. A very pleased customer.”
“charlie echo 6.was very helpful.with clear communication.polite and yet friendly.made the transaction easy to understand.only downside I could hear other of her collegues talking to other customers.saying that it was not her fault at all.Hope she keeps up the good work.she was a pleasure to deal with. from Clive Ward.”
“I can thoroughly recommend this company and the lady that dealt with my renewal (Kimberley), was very efficient and extremely helpful and the price was second to none. happy to be a customer.”
