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One Call Insurance Reviews

4.6 Rating 4,224 Reviews
94 %
of reviewers recommend One Call Insurance

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Anonymous
Anonymous  // 01/01/2019
Thanks Maxine (username MB9) for an efficient and friendly service.
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(Home Insurance) - Posted 10 years ago
I found my call with Emma was very helpful and informative. I usually dread making calls for insurance as they tend to go on for ages and talk about stuff I don't need to know, Emma is a mint sales person and was happy to chat and have a bit of a laugh which is what I like. 10 out of 10, I will be asking for her personally if I need to phone again!
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(Home Insurance) - Posted 10 years ago
Karen was very helpful and explained everything clearly to me. KB6
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(Home Insurance) - Posted 10 years ago
Karen was very helpful and explained everything very well. KB7
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(Home Insurance) - Posted 10 years ago
Deplorable customer service
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(Car Insurance) - Posted 10 years ago
Operator KB6 was polite and l dealt with and responded to my email promptly.
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(Home Insurance) - Posted 10 years ago
everything went through very well
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(Car Insurance) - Posted 10 years ago
very easy process sorting insurance and the provider Emma (EM1) was very helpful and efficient.
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(Home Insurance) - Posted 10 years ago
Great service,polite and professional and point of contact SC3 was very helpful throughout query.
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(Car Insurance) - Posted 10 years ago
I have been using One Call as a provider of car insurance for a number of years now. The service that One Call provide is excellent and any queries/claims have been dealt with in a swift and professional manor. The team are very friendly and I would thoroughly recommend this service to anyone who is looking to take out car insurance. SC3- was my point of contact with One Call and was very helpful.
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(Car Insurance) - Posted 10 years ago
I have been using One Call as a provider of car insurance for a number of years now. The service that One Call provide is excellent and any queries/claims have been dealt with in a swift and professional manor. The team are very friendly and I would thoroughly recommend this service to anyone who is looking to take out car insurance.
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(Car Insurance) - Posted 10 years ago
Really helpful and would definitely use them again Lc1 - was very patient with me
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(Home Insurance) - Posted 10 years ago
Very helpful
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(Home Insurance) - Posted 10 years ago
Excellent service from start to end.RT6 was my point of contact.
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(Home Insurance) - Posted 10 years ago
Information is precise and honest. Helpful staff with enough knowledge to explain fully and queries. Good to be able to speak to an advisor. Always helpful polite and patient. Thank you
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(Home Insurance) - Posted 10 years ago
I felt we weren't always comparing like with like and had to press for more info once or twice but the young lady (RT6) did her best though she spoke rather fast (call answering pressures?) and was friendly and courteous throughout.
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(Home Insurance) - Posted 10 years ago
Great customer service.
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(Home Insurance) - Posted 10 years ago
Excellent service!
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(Home Insurance) - Posted 10 years ago
As I didn't read the whole of my policy just presumed I had exa\ctlt the same cover as last year which is what I asked for,customer services(sc3) called and advised that I hadn't got reduced excess as I had last year,so I was able to correct this at an extra cost.
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(Car Insurance) - Posted 10 years ago
Spoke to Ashley (AE2) first and she transferred me to Kimberly (KB6) who sorted out my request very quickly and efficiently to my satisfaction.
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(Home Insurance) - Posted 10 years ago
One Call Insurance is rated 4.6 based on 4,224 reviews