“I found the whole process with Kim at One Call easy, she made light work of some very arduous, boring, though important 'jargon/legalalities' & I was very pleased to take out a further years house insurance with One Calls very fair & reasonable rates. 10 out of 10.”
“KB - Excellent service and very clear with instructions. Looked into all the questions asked and provided policy very quickly. - Would recommend this broker for your insurance needs.”
“Renewing my policy was easy, renewal premium competitive and had to call as I was emailed to say my payment could not be processed automatically. When I called I was assisted by AJ5 who explained that my card had likely been renewed since I paid my last premium, he talked my through the simple process of completing my renewal on the telephone and my document link was emailed the same day.”
“Very good, clear and smooth new policy. spoke with SW1 at One Call who was very professional. Very easy to set up the policy and great to have a UK call centre. My call was answered quickly.”
“Adam Jackson AJ5 dealt with my enquiry and explained all the points I queried and I was happy with this experience. he was knowledgeable and explained points clearly without using jargon. Thank you.”
“Communication was good....I pre arranged Jessica Revis to contact me at a convenient time where everything was checked. The only thing that I didn't get all the information was over the Breakdown cover....I didn't realise it cost £20 for a call out and just thought it covered home start, roadside and onward travel and also wasn.t aware it was limited to 2 call outs. I only realised when I got my documents.”
“Communication was good....I pre arranged Jessica Revis to contact me at a convenient time where everything was checked. The only thing that I didn't get all the information was over the Breakdown cover....I didn't realise it cost £20 for a call out and just thought it covered home start, roadside and onward travel and also wasn.t aware it was limited to 2 call outs. I only realised when I got my documents.”
“LH% was very satisfactory. I can not however unlock the downloaded documents despite changing the password several times and exactly the same thing happened last year. I think this system needs reviewing.
I hope that LH5 will send me the documents by e-mail.”
