“Was helped very well by MR1 she e -mailed the information straight away and was very helpful. We are retired and were very pleased with the manner we were dealt with. Good job! thank you”
“The telephonist was at great pains to confirm my details, I asked about the breakdown cover before I bought and had this explained, after I paid she revealed new information that said the roadside assistance was not valid for the first two weeks of the policy. I'm sure this is a legal form of selling, but it's not honest is it.”
“Very professional, courteous and a great assistance - this was not a straight forward insurance policy, i had to resolve issues with a prior policy that was dealt with very quickly and resolved all my concerns, a real stress relieve valve..!”
“Spoke to Customer Service Agent OF1 for a quote on a car that I was considering buying. He was very knowledgeable, easy to speak to and explained everything fully. The quote was some £200+ less than I expected which was a pleasant surprise. May I also add that One Call are quick a simple to deal with when changing car details and I have recently made a claim for a replacement windscreen which was dealt with so promptly and efficiently - all round excellent service!!”
“One Call quote was excellent compared to others quoted. When I called I spoke to Charlotte (CE6). She was very helpful and knew her job well. Charlotte actually went on to find an even better quote for me! She was friendly, thorough and clearly spoken. This was my first impression of One Call and so far very good!”
“Adam Jackson (aj5) - provided excellent customer service. He was friendly, informative & explained everything to me, ensuring I understood everything.
I got the documents sent to me and everything confirmed very quickly.”
