“After having a quote in line I phoned the number and after listening to all the options was put through to Kim who explained everything clearly and although I didn't understand some of the jargon,she explained it all. Eg what is a CCJ.
I was cut off and after a few attempts did get back to Kim to find out she had tried to call me which was nice.
.”
“Excellent service provided by LH5. Before purchasing my insurance police, buildings and contents, I wanted my policy ammended to compare it to my existing insurer on a like for like basis, despite increasing the amount insured by a substantial amount, to get a fair comparison, One Call still remained better value for money.
LH5 was very helpfull and went over all the sections covered by the new policy, some that I was not aware of, I would have no problems in recommending the service provided to date.”
“Wasn't sure what we were paying for the direct debit so rang up and spoke to AE2 she explained it was home insurance and sent us a copy of the policy which we had not received in the past. Ashley Evans was very helpul and polite.”
“Layla Beaumont deals directly with my quote enquiry over the phone, as I had terrible difficulty trying to receive a quote online (it would not let me click the get quote button at the last stage)
I have never had suh an easy, swift process... She was great and very helpful indeed!
.”
“The service I received was very good the agent SP5 informed me of things I had not thought of which saved me money, Docs were received imediately so all up and running.”
“I was very impressed with the way I was informed by LB6,and the way I was treated throughout the transaction,which was explained to me in a simple but clear manner,nothing was too much trouble if I asked questions,couldn,t fault my customer service experience.”
