“Good
easy transaction nice friendly person on the phone was able to help and deal with what i wanted quickly and first time
Bad
waiting endlessly for a human to answer the phone the normal nonsense about an unusual amount of calls which is a lie the company just dosent employ enough staff to deal with there customers even though they are very good when you get to them.”
“The lady that dealt with my insurance was very good, her user name Is (CB8). I was very impressed with her, she explained everything to me, and took time in answering any question I had.”
“Very pleased with the service, very informative and help me understand my no claims discount, which had expired whilst moving house. The ID for the advisor was AJ5.”
“I have found the service to be excellent and Rebecca was knowledgeable and very capable. This kind of experience is really very positive and is the very reason why I chose One Call for home and for motoring insurance. All-round dependable.”
