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1StopBedrooms Reviews

4.9 Rating 5,455 Reviews
99 %
of reviewers recommend 1StopBedrooms
4.9
Based on 5,455 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1StopBedrooms Reviews
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Customer service is so nice and helpful
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Posted 2 years ago
Sales representative was very helpful with this order. Very professional and polite.
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Posted 2 years ago
Joe was amazing!! Made great suggestions and was very accommodating!
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Posted 2 years ago
Thanks for the help. Looking forward to the furniture
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Posted 2 years ago
I've made several orders with these guys and the customer service is always top notch!
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Posted 2 years ago
The process is so long but they do keep me updated and informed. The process has been easy and smooth.
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Posted 2 years ago
Beautiful furniture and I liked the customer service rep I spoke with. Very professional and efficient
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Posted 2 years ago
He was great and very concise and helpful!
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Posted 2 years ago
Coby was very pleasant and very helpful!!!!
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Posted 2 years ago
Kobe was very helpful and courteous. Excellent customer interaction.
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Posted 2 years ago
Easy ordering process; can’t wait to see our new sleeper sofa!
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Posted 2 years ago
Great customer service.
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Posted 2 years ago
I love 1stop. They are always quick getting back to your questions or concerns. They make it so easy on you. All of the phone representatives I’ve spoken to have been very nice as well.
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Posted 2 years ago
I worked with Charlie and he was great! I didn’t realize that calling and speaking with a person would be so helpful. Once you’ve narrowed down what you want call.
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Posted 2 years ago
Kobi helped tremendously and was very professional and courteous. I will return often for these business purchases. Thank You 1 Stop David & Tonya Chandler/ Amish Daves Goods/ near Huntsville AL
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Posted 2 years ago
This tv stand was exactly what I was looking for to complete my living room decor. It’s perfect!
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Posted 2 years ago
Excellent customer service
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Posted 2 years ago
Charlie with customer service was so helpful and friendly. He even caught a part we missed in our order. We would have been so disappointed. GREAT JOB!!
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Posted 2 years ago
Joe & Kobi both helped me today. I called twice today and both gentlemen helped with many questions I had. The answers were thorough regarding delivery even suggesting a more affordable option. They explained the warranty from Ashley with 5-year on site service and no lose no use option, which matched the features at the store plus a gift card option if not used which made it better than in the store. I had questions about delivery time, sale price vs matching another site, and different billing and shipping addresses. Finally I had to split my purchase between two credit cards and that was done successfully.
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Posted 2 years ago
The rep on the phone was very knowledgeable and help me straighten out my order quickly. By the way, so nice to speak to a person that I could understand his speech.
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Posted 2 years ago
1StopBedrooms is rated 4.9 based on 5,455 reviews