247 Spares Reviews

Name: 247 Spares
Rating: 4.56

4.6 Rating 7,029 Reviews

90 %

of reviewers recommend 247 Spares

Company Reviews

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Metrics

4.6

Based on 7,029 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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Phone:

08723311247

Email:

support@247spares.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“phone calls to speak to seller are of premium rate causing the parts inquired to be very expensive..............!!!”

Helpful Report

Posted 8 years ago

“i orderd a window regulater from one of the quots. the next day they imformed me that the one they had was,nt any good. i reorderd from another quote only to be informed the next day the same thing.also one was sent to me.witch. was the wrong one and had to be sent back. i need one. but im getting frightend to order.has ive got to wait to get my money back these firms sould not give a quote if they have not allready got them”

Helpful Report

Posted 8 years ago

“I took out a contract last November to cover everything connected with my central heating system. Having had a problem with a similar company so I confirmed that any problems I may have with my heating system was covered. I returned from holiday in February and my heating was on but no hot water so I called in and the next day an engineer arrived. He confirmed that my three way valve was stuck and would have to be replaced and said he would return in a couple of days. After several phone calls By ME it was confirmed that although my heating system was covered to drain down the system to get to the valve was not and that would cost me £340. The system does NOT need to be drained down fully. And a replacement valve which I was told costs £240 (Retail £100) can be taken off the shelf at any plumbing wholesaler. I received a telephone call from Kevin who sounded very helpful and said he would cancel the call out charge as no work had been carried out and would contact my plumber (Who would only charge £240 inclusive of the valve) so I gave him the plumbers phone numbers. It is now some three weeks since his call and he has not contacted the plumber and guess what I have just received a bill for the call out. I have emailed the company on twice but have not had any reply. Very sad that what sounds a good company has many poor reviews.”

Helpful Report

Posted 8 years ago

“All company's that sent quotes asked for refocus amounts of money for items £55 for one door card when I could get all 4 from eBay for between £35 to £75 just trying to take people's eyes out not a happy bunny see ya”

Helpful Report

Posted 8 years ago

“very pleased good response half new price.”

Helpful Report

Posted 8 years ago

“No delivery received as yet......not good enough”

Helpful Report

Posted 8 years ago

“i paid for this item by pay pal have not recieved or been contacted by supplier i have phoned supplier but there phone is switched off”

Helpful Report

Posted 8 years ago

“The item was unusable. It had been left somewhere where water had been able to get into it, and most of the interior movable parts were ruined. It was possible to cannibalise some of the parts to effect a temporary repair, but only on a short-term basis until a new part arrives. This has caused inconvenience and distress.”

Helpful Report

Posted 8 years ago

“Have brought an engine .4 days after fitting by garage it seased .Peugeot and Ford spares of Essex gave ever excuse refused to help and had a 6 month warranty .now going to trading standards”

Helpful Report

Posted 8 years ago

“its all a con.the price I was given was twice what I was quoted.a waste of time”

Helpful Report

Posted 8 years ago

“Very badly let down by a company through this site called Engine Components Ltd. They lied to us, conned us and when our engine arrived it came with half the bits missing!!”

Helpful Report

Posted 8 years ago

“I haven't purchased anything. I asked for a quote online. Gave my email address and telephone number. What did I get? I got a text to ask me to ring you!!!! I'm not ringing you. If you want the business YOU RING ME. As for this feedback questionnaire? Obviously automated!!! Be careful with automated services, they can make potential customers very annoyed. So I hope you share this negative feedback because yoi can turn this into positive. A bit more human contact, a bit less automation please. A Metcalfe”

Helpful Report

Posted 8 years ago

“I often get a text message that the parts am looking for is available at this so so and so price with telephone for me to call but anytime I call , the response is "sorry the parts u are looking for are not available, we mistakenly text u " This is very bad and must stop”

Helpful Report

Posted 8 years ago

“I spent 25 mins on the phone and got no answer,I tried to order online but could not find what I wanted.when I got through to the spares department the man was curt and very rude, I will not bother again.”

Helpful Report

Posted 8 years ago

“After trying to put together a collection of separate parts for twenty minutes and simply ending with the system submitting an application for only one of the parts I gave up on the web site. The phone is never answered with the messages about call importance only serving to emphasise how poor the whole experience is.”

Helpful Report

Posted 8 years ago

“Took two weeks to arrive tried to get a full refund after 10 days but emails were ignored by auto doc. After paying that much postage it really is a terrible service. I would still Like a refund of my postage costs.”

Helpful Report

Posted 8 years ago

“This is not a complaint about 24/7 I Ordered and paid for an item on Wednesday afternoon with 1 day delivery , I expected part by Friday , I phoned and they still hadn't posted by Friday morning .... Still haven't got part Monday evening”

Helpful Report

Posted 8 years ago

“Supplied wrong parts when I rang to complain they were extremely rude confrontational and refused to accept they had sent the wrong parts which I rejected and returned with courier. The Web site it poor and you can't contact anyone They are the worst of the worst Avoid at all costs”

Helpful Report

Posted 8 years ago

“I made enquieries about a door for my Piccasso on Monday 25th Jan, since then I had a few queries. I have sent emails and made numerous telephone calls, leaving messages, with the promise of some one will get back to you,. All to no avail. Seems you do not want my business. If you can reply to this feedback it would be appreciated. Thankyou R Walker.”

Helpful Report

Posted 8 years ago

“1 week after ordering spare part we are still waiting delivery. promised for today but no sign as yet. Very disappointed with the service .A Gardiner”

Helpful Report

Posted 8 years ago

247 Spares is rated 4.6 based on 7,029 reviews