247 Spares Reviews

Name: 247 Spares
Rating: 4.56

4.6 Rating 7,031 Reviews

90 %

of reviewers recommend 247 Spares

Company Reviews

Questions

Metrics

4.6

Based on 7,031 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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Phone:

08723311247

Email:

support@247spares.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dear Team Member: Last night I was trying to purchase a rear axle for my car and I received a call from one of your merchants offering the product I requested. I said that I was interested, but I would call back in a few minutes to provide payment information. After about 15 minutes I called back to provide my credit card information, but at the end of the call I was informed that the rear axle I ordered could not be delivered to the garage which would install the rear axle unless I provide a scanned copy of my driving license and credit card. I asked the e-mail address to which I should send the scanned copy to and the merchant provided the following e-mail address: qarlrms@live.co.uk I was starting to get a bit suspicious. After scanning everything I thought it was better not to proceed with the purchase as I have no idea to who I was talking to. I called back the merchant to tell I would like to cancel the order. The person on the phone was not happy about it and was very reluctant to cancel the order. At first he said he could not cancel because I already gave the credit card number. Then he explained that people had conned them in the past and they had to protect themselves. I understand that, but I don't want to give my credit card information and all the sensitive information printed in my driving license (mothers maiden name, birthday, address, complete name, driving license number etc). I told him that I would refuse delivery and call my credit card to cancel the transaction if he decide to insist putting the order through after I asked to cancel it. Then he agreed to cancel the order. My only concern now is whether the order was really cancelled as I have not received any e-mail or SMS confirming its cancellation. After I hung up I called another merchant that accepted to deliver the axle at the garage that will perform the installation. My quote reference is DB816902 and the code for the merchant that asked me to scan the credit card and driving license was SR2505 and their phone number is 0703 471 4374.”

Helpful Report

Posted 11 years ago

“The emails I got were great, and went from £108 down to £38 for the parts. However, the phone calls are a bit annoying when I was only looking for a quick quote to see what the prices of the parts would be, and felt a bit pressured into buying them,”

Helpful Report

Posted 11 years ago

“pleased with the quick response ok thanks”

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Posted 11 years ago

“very quick in response”

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Posted 11 years ago

“The process was very easy and I had immediate quotes and received other quotes very quickly from other suppliers to.”

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Posted 11 years ago

“Prompt attention, will use them again.”

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Posted 11 years ago

“searched well for the focus bumper without success . i wanted a used bumper in a specific colour because of the high cost of painting, but was offered new ones in primer.still looking”

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Posted 11 years ago

“Alright thankyou.”

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Posted 11 years ago

“Within 15 minutes of emailing my requirements, the phone rang with an offer of the item requested. The caller was courteous, helpful, knowledgeable and efficient. I promptly placed my order, which should be delivered Tuesday or Wednesday. The final judgement, of course, depends on the condition of the part when it arrives. Quite separate to the phoned quotation, several other offers were rapidly received by email. An amazing service, for which I am most grateful.”

Helpful Report

Posted 11 years ago

“Prompt and enthusiastic service!”

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Posted 11 years ago

“Quick and easy to use. Good response for my needs”

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Posted 11 years ago

“Article arrived in good order but late. Courier rates a rip-off as far as Highland is concerned. Suggest you use Post Office!”

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Posted 11 years ago

“very useful”

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Posted 11 years ago

“good service would use again,some breakers to expensive. thanks”

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Posted 11 years ago

“recommend the site,sourced plenty of gearboxes”

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Posted 11 years ago

“thanks but im sorted now so NO LONGER NEED IT please dont send any more emails or telephone calls rhank you Mr Jones”

Helpful Report

Posted 11 years ago

“The service provided was great, I had numerous quote within a few hours of submitting my enquiry. The down side was that the merchants providing the quotes continually phoned trying to persuade you to buy there product. I was on the understanding that quotes were provided and then you made your choice of who to purchase from, without being pressurised.”

Helpful Report

Posted 11 years ago

“Very helpful and part was a lot cheaper then Fords would use again Iacqui”

Helpful Report

Posted 11 years ago

“Unfortunately I did not use any leads this time.Response of the add was Quick though.”

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Posted 11 years ago

“I got ofered 4 different engines but had to phone 4 different numbers all 24/7 to get all 4 numbers of breakers not good”

Helpful Report

Posted 11 years ago

247 Spares is rated 4.6 based on 7,031 reviews