304 Clothing Reviews

Name: 304 Clothing
Rating: 4.51

4.5 Rating 6,369 Reviews

88 %

of reviewers recommend 304 Clothing

4.5

Based on 6,369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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304 Clothing 5 star review on 20th May 2023

Clare Robb

304 Clothing 5 star review on 13th March 2023

Adele Alexander

304 Clothing 5 star review on 13th January 2023

Obe Douglas

304 Clothing 5 star review on 14th November 2022

Gary Felix

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to give it all away the sizes are all off”

Helpful Report

Posted 6 years ago

Hello Emilio I am sorry to hear this, we do offer a return/exchanges on all orders so we would have been happy to get these changed for you. Regards Mollie 304 Clothing

Posted 6 years ago

“Not order recieve and been in touch no reply won’t be using this website again never had a problem before and order loads from here”

Helpful Report

Posted 6 years ago

Hello I am sorry to hear this, if you email us at help@304clothing.com we will be more than happy to assist you further, if you haven't received your order we will need to just track this down. As this review has been left anonymously we cannot look into this until you email us. Regards Mollie 304 Clothing

Posted 6 years ago

“Still haven’t received my order so disappointed”

Helpful Report

Posted 6 years ago

Hi Jessica Please email us at help@304clothing.com and we will track down your order and if you have waited over the time frame we will happily refund your shipping costs. Regards Mollie 304 Clothing

Posted 6 years ago

“I'm getting the jumper L size , is to small 😟😟😟 I'm not happy.”

Helpful Report

Posted 6 years ago

Hello I am sorry, could you please confirm what you are not happy with? Do you need to exchange your item? Please email us at help@304clothing.com and we will be happy to assist you further. Regards Team 304

Posted 6 years ago

“I HAVE ORDER 8 things last week and havent heard one thing . I have send many mails also.”

Helpful Report

Posted 6 years ago

Hello Felix Thank you for getting in touch. I can see your order was placed with standard delivery which can take up to 6 working days to reach you. Due to a UK bank holiday your current wait has been 3 working days. Your order will be with you very soon. Regards Team 304

Posted 6 years ago

Hello Fehlix Thank you for your feedback. I can see you have emailed us once which we have responded to. Please check your delivery time frame as i can see you still have a few days left for this to be delivered. Regards Team 304

Posted 6 years ago

“my report is still unanswered”

Helpful Report

Posted 6 years ago

Hello If you are awaiting on an email please email again help@304clothing.com we aim to reply to all emails within 24 hours. Regards Team 304

Posted 6 years ago

“Was told package would arrive in a certain time frame as I was ordering the shirt to wear for an event. received no updates whatsoever. Could not track my order at all and the websites says it’s been shipped but I don’t have any evidence of that.”

Helpful Report

Posted 6 years ago

Hello Brian I am sorry to hear you are not happy with the service you have recieved in regards to delivery. I can see that you checked out with Standard delivery which can take 7-10 working days to reach you. Your current wait has been 7 working days therefore your order will be with you very soon and should still arrive within the time frame given. Should you have any further questions or wish for your tracking to be sent over please get in touch via help@304clothing.com. Best wishes Mollie Team 304

Posted 6 years ago

“Excellent”

Helpful Report

Posted 6 years ago

Hi Nathan Thank you for your positive feedback. Could you please change the star rating to the appropriate star. Thanks again Team 304

Posted 6 years ago

“I did select to deliver my order to location suggested by 304 clothing instead than to my house because I was not going to be at home. However royal mail try to deliver twice to that location unsuccessfully. So I still don't have the order with me and I can't go to royal mail because I don't have the paper they leave with me.”

Helpful Report

Posted 6 years ago

Hello. I am so sorry to hear you have had this issue with unsuccessful delivery. If you email us at help@304clothing.com we will locate your parcel and get it with you as soon as possible.

Posted 6 years ago

“todo bien”

Helpful Report

Posted 6 years ago

“I ordered a pair of pants on 2/14/19 and it showed no further shipping updates after 2/15/19. I contacted the customer service but I did not get a response. Very poor service!”

Helpful Report

Posted 6 years ago

Hello, I am so sorry to hear that you did not get a response from the customer service team, this is highly unusual. Please feel free to email help@304clothing.com and they should get back to you within the next 24 hours. If you do not get a reply, please email info@304clothing.com and you should get an instant reply. From the team at 304.

Posted 6 years ago

“Everything fits exactly how it says it will. The black Jean jacket is sick and I’m glad I found this brand!”

Helpful Report

Posted 6 years ago

“Would not order again.”

Helpful Report

Posted 6 years ago

So sorry to hear this, please email help@304clothing and they may be able to help your experience with us become a little better. From the Team at 304.

Posted 6 years ago

“Sent 4 emails and didn’t get a reply when I finally got a reply they said they would send me a returns label in an email. And they never sent one”

Helpful Report

Posted 6 years ago

“Easy to navigate around. The website itself is quite good. The quality of clothing I received as opposed to the pictures portrayed on the website is highly disappointing. No substance to the jumpers I received at all.”

Helpful Report

Posted 6 years ago

Hello, So sorry to hear that you was not pleased with your purchase. If you haven't already please email help@304clothing.com and they will be able to exchange or refund your item.

Posted 6 years ago

“I ordered a jacket for my grandson as a Christmas present on 12/12/18. Order No Y6KZ6Q. The money was taken from my account. The jacket never arrived and there was no communication from this company. After my daughter gave them a bad review they eventually sent me a comment on 7/1/19 saying they had did not have a large size in stock. I have asked them to refund me the £49.99 they have taken from my account. Surprise, surprise - no answer.”

Helpful Report

Posted 6 years ago

“Very poor quality on the tracksuits ! I have sent back 2 tracksuit hoddies and 2 tracksuit bottoms ! Very poor for the price I paid for!!!!!!”

Helpful Report

Posted 6 years ago

“Terrible customer service, order never arrived and no reply to messages chasing order. Had to purchase a last minute gift Christmas Eve even tho order was placed at the beginning of December”

Helpful Report

Posted 6 years ago

Hello, we are so sorry that you had an issue with your order, however this is a very busy time of year and message can get lost. Please email Help@304clothing.com again and they should reply to your query soon.

Posted 6 years ago

“La camiseta me ha llegado rota, y nose parece en nada a la de la web”

Helpful Report

Posted 6 years ago

“It took a long time to be delivered and had a rip in the product”

Helpful Report

Posted 6 years ago

So sorry to hear that you had this issue. If you haven't already please email help@304clothing and they will be happy to help!

Posted 6 years ago

304 Clothing is rated 4.5 based on 6,369 reviews