365Tickets Reviews

Name: 365Tickets
Rating: 4.64

4.6 Rating 4,274 Reviews

93 %

of reviewers recommend 365Tickets

Company Reviews

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Metrics

4.6

Based on 4,274 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

01534739663

Email:

neil.langdon@365ticketsglobal.com

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365Tickets 5 star review on 10th November 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vouchers were not honoured by the London Eye”

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Posted 9 years ago

“Smooth transaction.”

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Posted 9 years ago

“Easy web site”

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Posted 9 years ago

“The official Kensington palace website had sold out of tickets to the Diana Fashion exhibition for the date I wanted but 365 had some and £5 cheaper. Great service & a great day out!”

365Tickets 5 star review on 4th March 2017

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Posted 9 years ago

“Very good!”

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Posted 9 years ago

“The tickets where cheaper than anywhere else”

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Posted 9 years ago

“I got my tickets for a good price and received them within 2 days when I asked them to be posted, which surprised me.”

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Posted 9 years ago

“Site very user friendly easy to use”

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Posted 9 years ago

“Quick & easy”

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Posted 9 years ago

“Simple process no messing about you did exactly as was advertised thanks”

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Posted 9 years ago

“because I am going out”

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Posted 9 years ago

“I couldn't get tickets direct with the venue as they had sold out. 365 had tickets and they were cheaper! It's the first time I've used them and it was great.”

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Posted 9 years ago

“I booked tickets to Disneyland paris yesterday afternoon and I still have not received the e ticket in 24 hours”

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Posted 9 years ago

Hi Angela, The tickets need to be processed on the official disney system by our staff. Once purchased, your tickets are guaranteed and you would receive them 3 weeks before your visit at the latest. We don't process the tickets until nearer the time of your visit as Disneyland Tickets are non refundable and non exchangeable. We do this so we can offer more flexibility to the customer in case of any unforeseen circumstance. Kind regards, 365Tickets

Posted 9 years ago

“I ordered three tickets for Disneyland Paris. I received an email to say that my order had been received but that "At this time your order could not be confirmed straight away. We'll be in touch as soon as confirmation details have been gained." Four days later I hadn't heard anything so I called them. The lady on the phone advised that they aren't sent immediately and usually a couple of weeks before I travel (I had put that I was travelling in April on the form). I thought this was ok but the lady took my reference number to check everything was fine. After a while on hold she told me the tickets I had purchased expired on 24th March. They didn't because I told her I didn't book the 3 for 2 tickets as I had checked the expiry date on that offer. Off she went and put me on hold. Then she claimed she had found the tickets (obviously she hadn't found them the first time!) and said they would be sent by email within the next couple of weeks. Funnily enough an hour later they appeared in my inbox. Obviously something had gone wrong with the sale and rather than admit that they tried to fob me off with nonsense. Not worth the hassle for a £20 saving, I'd buy direct next time.”

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Posted 9 years ago

Hi Debbie, We apologies for any inconvenience caused. The tickets need to be processed on the official disney system by our staff. Once purchased, your tickets are guaranteed and during high peak times we don't process the tickets until nearer the time of your visit as Disneyland Tickets are non refundable and non exchangeable. We do this so we can offer more flexibility to the customer in case of any unforeseen circumstance. Occasionally, human error can occur, especially with high volume selling tickets such as Disneyland Paris which we sell hundreds of every day. If the customer does need these sooner we are always happy to send these on request, which I imagine our customer service team did in order to resolve the issue. Our aim is to offer as much flexibility for the customer as Disneyland Paris are very strict. We hope you have a great time at Disneyland Paris and if you have any further queries please do let our customer service team know at info@365tickets.com Kind regards, 365Tickets

Posted 9 years ago

“Best deal”

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Posted 9 years ago

“Purchase was very fast and accepted easily at the counter”

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Posted 9 years ago

“Very helpful & friendly telephone staff when I had a couple,of queries”

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Posted 9 years ago

“It was slightly cheaper What made me UNHAPPY was I paid £1.50 to be sent the tickets instead of printing off a voucher and having to collect the tickets - only to be sent a voucher, and I have to queue to collect the tickets. Not good, I won't be using again”

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Posted 9 years ago

Hi Caren, Thanks for your review. Kensington Palace does not offer fast track tickets to any customers. The ticket you purchased was a standard ticket. Apologies for any confusion. If you would like to discuss this further, please contact our customer service team who would be happy to help. Kind regards, 365Tickets

Posted 9 years ago

“saved a bit!”

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Posted 9 years ago

“Great customer service! ;)”

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Posted 9 years ago

365Tickets is rated 4.6 based on 4,274 reviews