99 Bikes Reviews

Name: 99 Bikes
Address: 150 Commercial Road, Southampton, Hampshire
Rating: 4.77

4.8 Rating 329 Reviews

95 %

of reviewers recommend 99 Bikes

About 99 Bikes:

Since opening our first bike shop in 2007 in Milton Australia, 99 Bikes has grown its store network to 78 stores across Australia, New Zealand and now the United Kingdom. Dedicated to being the world's most approachable bike shop, 99 Bikes makes sure all cyclists have access to the best products, the best service at the best prices online and in store.

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Phone:

02380864832

Email:

help@99bikes.co.uk

99 Bikes 5 star review on 6th March 2025

Ronald Allan Santos Verona

99 Bikes 5 star review on 31st December 2024

Paul Harrison

99 Bikes 5 star review on 19th December 2024

Jason Clarke

99 Bikes 5 star review on 20th October 2024

Ronald Allan Santos Verona

99 Bikes 5 star review on 24th September 2024

Ronald Allan Santos Verona

Lee Samways

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a water btl from 99 received the wrong size, Phil sorted the error quickly with no hassle. I got to keep the 21oz & the 24oz has been ordered, date of delivery tbc.”

Helpful Report

Posted 1 week ago

“My experience at 99 Bikes Chichester was a mixed bag. I took my ebike in for a service and new mechanical parts were required. The entire bill was nearly £500 but I would rather invest in a bike I love than trade it in. When I got it back I could tell the new mechanics and service were excellent but sadly the electric motor cut out. The electrics were working perfectly when I took it in. I contacted the shop and they checked but said they could only do Bosch electrics not Yamaha. I insisted they look at it as it appeared to be something they had done and booked it in. On visiting the shop the staff member told me they wouldnt have touched the electrics and they didnt do Yamaha but luckily the staff member I had spoken to on the phone was present and that they had touched the electrics by changing the wheels. I collected it the next day but felt I was a problem customer. I may have imagined this and the good thing is it is working perfectly. So , in summary ,mechanics repair excellent but just feel staff need to be less defensive , perhaps a training issue.”

Helpful Report

Posted 1 month ago

“Overall, usually very good but not reliably so. My bike was probably the best it’s ever been after its last service with 99 but that followed a cable replacement that left me without any fine adjustment to the front derailleur. Similarly, appreciated the customer service in selecting mudguards but then it took 3 weeks for them to arrive rather than the 3-4 days quoted (and no communication until I made contact). 99 remains my go-to shop for service and repairs, but on occasions could do better.”

Helpful Report

Posted 5 months ago

“Bike delivery was good but I’m not sure bike was built as promised as gears skip a lot on the bike”

Helpful Report

Posted 9 months ago

99 Bikes is rated 4.8 based on 329 reviews