“Really good, placed an order online and accepted i would have to wait for my order to be fullfilled. To my surprise it was ready the next day, upon picking up the bike i simply jad no issues, service acknowledgement spot on so well done. Burleigh team.”
“Please don't hesitate to contact me 99 bikes I don't understand why you could not ring or send me a message for over a month letting me know you could not get a bike chain i ordered earlier maybe your online stock system is not updated when I ordered you had stock then nothing thanks for refund don't think I will be ordering again anytime soon I have the chain now got it for China same I had to get it at least I saved money and lost time”
“Meh Walked in and waited 15 mins before getting served even though no one else was In the shop . 2 staff members were behind the counter talking to each other and saw that I was waiting to be served but continued to talk . When I was served they were unfriendly .”
“Easy to find a bike and order online, and pick up was easy. We bought a bike from here last year so we easy decision to come back for the next one... Now just need to hide the bike until Christmas!”
“Purchased via Internet. Received order confirmation. Went to store and waited over 1/2 hour too be served. Order could not be located despite me showing phone receipt. Eventually goods were produced. As I was only the picking up for my grandson I assumed they were correct.Unfortunately for me they had picked the wrong tubes. This involved another 70k round trip and another wait to have the goods replaced with the correct items.Totally unsatisfactory and expensive experience.”
“Great Service / Follow Up Took my beaten up 20+ year old bicycle in mainly for a service. Also I'm pretty tall and wanted to get the handlebars elevated, something I had investigated in the past, without luck. I didn't get the standard "Can't be done", instead, we worked through the issues and landed on a setup that will work well for me. What was really pleasing was dealing with people who knew their stuff and took an active interest in solving my problems. Really pleased with the outcome, and the bike now looks like it did the day I bought it! Can't recommend highly enough, thanks to Michael and the team!”
“Everytime i go to 99bikes joondalup tom always welcome me....eventhough sometimes i will not buy anything....the workers always wear thier smile to all the costumer.....keep it up.guys”
“thanks for the awesome experience! guys who worked with me fixed my loose seat and tested the bike for my smaller size before i left. all friendly and very professional :)”
