“I been order my Merida Crossway online and they done a fantastic job , it’s ready for pickup in just a couple hours and i did a mistake when i order it from bike.au , they took almost 2 week for my order even it been said ready stock on their pages ,and i cancel the order i go to 99 bikes and it suprise me they done the job with just a couple hour , a big credit to tom , he very friendly and helpful , he even managed to help me fit those 2 bikes that I bought in my SUV , a big thumbs up from me , you guys doing a very great job . Cheers”
“Great range of kids bikes. Easy online purchase. I opted for click and collect, and it arrived a week earlier than it was supposed to. Pick up was easy, bike was already assembled. Nothing for me to do but take it home. A great overall experience.”
“The staff member who helped size my son up for the bike also helped me place a lay by via phone so we could keep the bike as a secret Christmas present. Very patient with my son and could have easily sold me the more expensive bike but advised the difference in the bikes due to my sons size would mean a slightly smaller and significantly cheaper bike would be more comfortable for him. I know profits are important but customer service like this is why I only buy from 99 bikes and not the other main bike store in Fsyhwick”
“I ordered the Wahoo Bike for $6k. I specified that it be left at my front door, one floor up and at the front of the unit block which is about 20 metres from the street. Despite this it was left just off the street path, ground level next to the bins!”
