“Great range and fantastic service! We had an issue with a saddle and the kind folks at the Fitzroy North store gave us a replacement at no cost. Bike servicing is also top notch.”
“The staff member who helped size my son up for the bike also helped me place a lay by via phone so we could keep the bike as a secret Christmas present. Very patient with my son and could have easily sold me the more expensive bike but advised the difference in the bikes due to my sons size would mean a slightly smaller and significantly cheaper bike would be more comfortable for him. I know profits are important but customer service like this is why I only buy from 99 bikes and not the other main bike store in Fsyhwick”
“I with no experience on bikes & parts Found the staff were very helpful & friendly Showed me different options & prices Very encouraging & positive with getting a bike plus accessories & maintenance Would highly recommend to shop with them”