“We had a great experience in store, looked after very well and had all options fully explained to us and all our questions answered politely and with interest. We are older customers buying E bikes. Justin did not put us under any pressure to buy and very happy to explain all the various models were interested in. The big bonus, compared with other stores we went to, that there were various models to try and available in varying sizes so we could get the fitting correct. Plus I had done a click and collect for a Yakima bike carrier, that went super smooth as well.”
“As always interaction with Gabriel ?, when purchasing special Tannus Armour tyre inserts for my Specialized Sirrus. He insured particular interactions to ensure I received absolutely suitable requirements and as soon as possible because the achievement availability was then a bit complex.”
“The team at 99 bikes Penrith were really helpful in exchanging my mis-sized online vest purchase. My mistake on ordering and they got the new size into their store and called me when it was in. Great teamwork! Thank you”
“Ordered Aftershokz headphones using click and collect during lockdown. Super fast processing and excellent covid safe set up for collection. Great headphones - 99 bikes was the only place I could find that actually had them in stock without a month's wait for delivery ?”
“Ordered online. Bike was ready to collect a week before estimated which was great. Staff were very friendly and informative for someone who hasn't been on a bike for 20yrs”
