“Ordered online and item arrived in a timely fashion and was immediately notified it was ready to collect. Collection was a breeze being in and out in under 5 minutes.”
“Great Customer service The store manager went above and beyond to find me a bike and get it to me on time. It had a few issues that were sorted under warranty during the first service. You can visit this store at any hour of the day you are always looked after by a great team.”
“Bought these cycling shoes for my husband’s birthday . They’re his second pair. It’s Hard for me to review but i do know when someone puts them on their wish list for a present, they must be good. ???”
“I chose the wrong bike for my daughter at first, but it was very easy to exchange it for the right one. Buying from the website was easy (initial mistake was my own fault).”
“Great range and fantastic service! We had an issue with a saddle and the kind folks at the Fitzroy North store gave us a replacement at no cost. Bike servicing is also top notch.”
“The staff member who helped size my son up for the bike also helped me place a lay by via phone so we could keep the bike as a secret Christmas present. Very patient with my son and could have easily sold me the more expensive bike but advised the difference in the bikes due to my sons size would mean a slightly smaller and significantly cheaper bike would be more comfortable for him. I know profits are important but customer service like this is why I only buy from 99 bikes and not the other main bike store in Fsyhwick”
