“99 Bikes matched and then beat the price on a Giro helmet from another bike store. Order was received quickly and the helmet is great. Excellent service and highly recommended.”
“Excellent customer service and advice on purchasing a bicycle rack for my car. Very professional and friendly team. Extremely happy with the service done on an old bicycle of mine - feels almost brand new. Thanks to the team @Mordy.”
“Fantastic click and collect service. Placed the order, got notification about an hour later. At the store, the man behind counter immediately knew what my order was and gave it to me. In and out in about 30 seconds.”
“The most friendly and helpful service possible. Exchanged shorts purchased online as they were too big for me without a drama. Also helped me upgrade my chain lube to much higher quality.”
“Went smooth. I picked up an item in store that was moved from another branch/warehouse. The website was spot on with the information, that it had to be transferred.”
“The staff have me great advice over the phone about bikes and training wheels. We got a message to come and pick our bike up within an hour after purchasing online and it was fantastic quality. Our son loves it!”
“Just picked-up a small item I ordered online and Alex at Ryde branch was very accommodating even apologetic for the very short wait while he was attending to another customer asking something about a bike on display. Item I ordered was ready and the whole pick-up was quick and easy. Will definitely buy again and will prefer Ryde branch if possible.”
