“The staff at 99 Bikes Bayswater - Sam on my first visit and Ricardo when I returned the next day to make the purchase - were attentive, helpful and knowledgeable. They listened and gave excellent advice in helping me to pick the right bike. I am confident that the bike I ended up with - a Merida Crossway 100 - was the best choice for my intended use, preferences and budget. I was particularly pleased with being able to ride away with my bike - well set-up for me by Ricardo - on the day, rather than having to wait at least six months as advised by a brand-specific competitor. I have since visited the store for servicing and accessories and received top quality customer service every time.”
“Once again a great experience with 99Bikes, this time with an online order. I’ve had years of great service from the Chermside/Kedron store, but the online order, although faceless, was slick, easy and accompanied by good communication. Thanks again 99Bikes!”
“Completed online purchase for click and collect pickup at Artarmon. Products were available well within timelines advised, notification was received as outlined and on collection the staff were friendly, helpful and knowledgeable, ensuring any queries on purchases were addressed prior to finalising collection. Sought some additional items at the store during the collection process also which was similarly well handled.”
“I found the item with free postage on a different t site. I complete the form and they matched the price. Delivery was very quick and item cam with no issues. We ordered the Giro Scamp helmet for our 10 month old and it fits perfectly. Thanks guys!”
“Cateye Micro Bell. A very convenient Flextight bracket makes fitting very simple. The bell is small in its physical dimensions but it still produces a loud enough warning. Suitable for children and for use on scooters.”
“The grips are very comfortable, easy to install and adds to the red theme on my bike. I was very happy overall, it’s a great upgrade from my old grips. When I went into the store to get this product they said they didn’t have it and just pointed out another brand in red. I left and ordered it click and collect from the same store and the order was suddenly available moments later. So picked it up next time I was in town.”
“Prompt, professional and friendly service. I ordered a bike one week before Christmas and it was assembled and ready for pick up in 3 days - perfect timing for Christmas.”
“Rowen at 99 bikes Bowen Hills was great. Our Wahoo item did not work and he assisted with the warranty claim and received my daily phone calls until a replacement item was collected. Excellent service!!”
