“I was looking for a Muc off chain cleaner online and I found a price cheaper than 99 bikes. Knowing that 99 bikes have a policy that if you find a cheaper price of the same item elsewhere, they will match it and beat it by 5%. I contacted 99 bikes to inform them that I would like a price match for this item, they checked it out and within minutes, they matched it and beat it by 5%. What a deal. Very happy customer, thank you 99 bikes.”
“I ordered a Yakima Hold up 2 bike rack 28-11-21 which was sent on Couriers Please, it appeared to be lost in transit after contacting Bek in customer support 99Bikes sent out a 2nd bike rack on the 17-12-21 on TNT arriving on the 21-12-21 and the first rack arrived 23-12-21, Yes I had a bad experience because of a terrible freight company (never use Couriers Please) but they followed up my request for help and worked out a solution so I got what I ordered before Christmas, so thank you Bek & Brock and all of the 99Bikes team.”
“The bike computers we ordered were dispatched(next business day) and delivered within good time. Our delivery experience was from Vic to WA. Packed well and arrived in good condition.”
“Exemplary service, professional, polite, helpful all this despite the impact of Lockdown. All products purchased were very well priced, clear application instructions on the 99 Bikes web site, Extremely happy with everything.”
“After ordering online for store pickup I was contacted by the store to offer home delivery. Staff were very helpful and this store clearly puts customers first.”
