“The pedals are perfect but that was to be expected. Of more importance is that the process of ordering and pick up was very easy. The staff at North Parramatta were able to speed up my order as it was simple so that I could go on a planned ride. In fact it was easier then if I had to go in and find what I was after!”
“I purchased a pair of cycling gloves and got the sizing wrong. The return process was simple and straight forward, and the replacement gloves (1 size larger) were shipped out, no questions asked, and no additional freight charge. Nice work guys!”
“The service I received was amazing. My bike parts arrived 2 days after I ordered them. I had expected they would take a week to 10 days. Parts were packaged well. Totally happy with my purchase.”
“The new Camelbak Poduim water bottle is fantastic, when riding a bike its soft outer layer when squeezed is easy and its new designed nozzle is easy to keep clean.”
“Awesome experience. Purchased an eBike (Pedal Clipper) online after a test ride about the McGregor store. Great customer experience in-store helping me select a bike. Followed up with an awesome on-line and delivery experience.”
“Great range of products on good price. I asked a staff to help me find a bicycle for my size and he went above and beyond to show me all available products and also to find a product in other store.”
“Excellent service - again. This is a business that just "gets it." I'm very much a recreational (if enthusiastic) cyclist and I always appreciate the friendly, efficient service from 99 Bikes.”
“I shop at 99bikes regularly, at west lakes and mile end. Staff are super helpful at both stores and have always been super pleased with product purchases”
