“I ordered a stationary bike trainer via click and collect for my hubby for Fathers day. The website was great to navigate through and easy to order from. The communication was great and the order was ready the next morning. The staff and resident dog were very friendly and made the collection process very easy and streamlined. The product is of great quality and exactly what we were after.”
“Ordered early evening online from a store that had stock, got a call the next morning to say that the bike was ready, quick and easy out the front distanced pickup. The same great service i have come to expect from 99 Bikes.”
“I was really impressed with the service from 99 Bikes. I purchased a new bike from them with click and collect, and while I wasn't allowed in the store due to COVID restrictions, the handover was easy and the service rep was really helpful on the phone, making sure I had all that I needed without pushing add-on sales too much. I also booked in my bike for the free checkup service. There's a known issue with the headstem of my bike, and they replaced it as part of the free service. It was done in under an hour and I was back on the road that afternoon. For a business that has such competitive prices and a great online store, I expected to be let down somewhat in the after sales experience, but I've been really impressed with them throughout the buying process.”
