“Not happy with the customer service. Was waiting in the line and they were happily talking to the person at the front. There was two staff both were so consumed with that man that they totally ignored me. They all three saw me waiting but no change in their attitude. It was looking as if they were in a party and having a good time. Then one man who came later than me jumped the que and interrupted and then they were like ok they have shop to run and customers waiting. Never going to shop there again.”
“I find that the service is excellent. Items bought online are delivered very quickly. Staff are responsive, helpful and courteous. Enquiries are responded to quickly and efficiently. Prices are competitive and particularly good if you join the Gold Club.”
“99Bikes has set our whole family up on cycling. The staff at Pennant Hills NSW are friendly, have excellent knowledge base and are great communicators.”
“At first there were some significant delays with my click and collect order, but the team at 99 Bikes in Blackburn really turned it around and made sure that I was looked after.”
“Fast delivery, Great products. Got some Fox D30 elbow pads & Fox knee/shin gaurds, that are very comfortable riding! Also came with a free fox mud gaurd! Thanks guys!”
“Recieved a text to say my order was ready. When i got there, I had to wait inline for 45 mins only to be told that the text shouldnt have been sent, and they werent sure who sent it. Finally got my order a few days later.”
“We purchased a pair of the 100% Racecraft 2 goggles in red for our teenager for his birthday. They arrived within 3 days to VIC. He said they were awesome for the trails after rain up at Mystic Park in Bright on a recent 3 day trip up there.”
“I always get outstanding service at 99 Nth Fitzroy from both sales and repairs teams, I tell everyone to go there. Friendly knowledgeable and helpful. Thnx”
