“Ordered online. Bike was ready to collect a week before estimated which was great. Staff were very friendly and informative for someone who hasn't been on a bike for 20yrs”
“Excellent delivery service. Notified me by text and phone call regarding early arrival. Was friendly upon delivery. Great sale available on the bike I ordered. And a great bike too.”
“Every time I require to buy new accessories for my bike I know 99 bikes is going to be the first place I go. They have great customer service, cheap prices for products and this helps it to make the bike shop and overall good place to buy bikes and gear from. I would definitely recommend to anyone to buy from 99 bikes.”
“Great experience picking up a new bike. The chain wasn’t operating smoothly in gear change when doing the handover check and the workshop mechanic worked for a long time trying to adjust and ended up replacing the whole part. Excellent quality assurance and pride in both product and service. Thanks team!”
“The pump I bought was sent to my local store to pickup in a very timely manner. I was kept informed of the process by text all the way through. Would recommend to anyone in a similar position.”
“Dealing with 99 Bikes was a great customer service experience. I bought a saddle online, collected in store. They happily fitted it while it for me and off I rode. However, I didn’t find that saddle as comfortable as I’d hoped, so the next week I went back to the store and they were very helpful in exchanging the saddle for a different model which they also fitted for me. This time I love the saddle.”
