“Quite good but had to return one of the products as was chosen because of vague information re the item. Item was unsuitable so needed to be returned for refund. Still awaiting refund and also had to wait some time for order to arrive.”
“Great service, speedy responses and the helmet was available for collection in a very timely manner. Customer service in the store was fantastic also. The helmet is great quality very happy with it. Thankyou 99 Bikes I’m one happy customer.”
“Great to have workshop staff chat about any concerns prior to servicing the bike and perform an initial assessment and estimate of costs. Work performed in time for me to collect before doing the afternoon school run. Thanks.”
“Nice to be able to walk into a shop again.. Even though a lot of items these days are commodity, having the chance to touch and see, to check for quality and expectations helps. As well the store location was close by, pick-up is also the best option in terms of convenience.”
“When I ripped off my derailleur I was worried about getting replacements, but 99Bikes had the hanger for my Cube, the derailleur and a new chain and got my bike back on the road within a week. Very Happy.”
“I was looking for a Muc off chain cleaner online and I found a price cheaper than 99 bikes. Knowing that 99 bikes have a policy that if you find a cheaper price of the same item elsewhere, they will match it and beat it by 5%. I contacted 99 bikes to inform them that I would like a price match for this item, they checked it out and within minutes, they matched it and beat it by 5%. What a deal. Very happy customer, thank you 99 bikes.”
