“Had a minor accident with a bike falling off the bike rack on the car. The service for parts was excellent by the staff. They helped me with part numbers and options for wheels, derailleur, shifter, brake spares etc to get the bike rolling again. Unfortunately they couldn't take an order over the phone, so I used the information to purchase online. Credit to where credit is due...99 Bikes Mile End. (The parts came from 99Bikes Victoria - somewhere - in a couple of days)”
“Ric from the Bayswater Store was fantastic to deal with. Very patient, knowledgeable honest and professional. There was a minor defect with the bike ordered and Ric offered varies few alternatives & solutions which I was very happy with.”
