“I received very friendly and helpful customer service when I made a query over the phone. I didn’t have to wait long for my call to be answered and my click and collect was ready in a few hours.”
“Picked up a Norco Storm 4.1 for the 8yr old son. He loves it so much and we can barely get him off it. Trigger shifters have definitely helped him with gear changes. Great first mountain bike for rides with dad.”
“I didn't get all the items with my order, and when I contacted your support team via email it was auctioned immediately, and the item was send to me the next day. Outstanding service. Thank you”
“Very happy with the service at 99 Bikes Indooroopilly. I ordered some stuff online that sadly wasn’t suited to my bike . Very easy exchange and refund in store no issues at all.”
“I found the staff very polite and helpful over the phone and really liked the quick and efficient CLICK & COLLECT service. I also appreciated how quickly they were able to schedule me in for repairs for my eBike and get me back out cycling during the COVID lockdown period. Most of all the work carried out on my bike was very good and I was pleasantly surprised at the minimal rate they charged for repairs. I originally purchased my eBike from 99Bikes in Alexandria but am now delighted I only have to travel to Carlton to get the same great service.”
