“99 Bikes are great to deal with. Nicely laid out website, good range of accessories. I needed tubes and had no problems getting them. The staff were super helpful when I phoned to arrange for a third party to collect my items.”
“I purchased this helmet for my grandson, & he sent me the link for it. Helpful advice from customer service, & suggesting which warehouse was the best for dispatch, & faster arrival to him.Just a few days later he had it! Fabulous fast service & most importantly, my grandson loves it.”
“Ever since investing with these folks I have never felt out of my depth or at odds with there cycling community. Whether answering my questions or even promoting other cycle stores in my city when they didn’t have what I needed 99 Bikes cares about my needs and interests. Their interest isn’t to sell bikes and get people out the door, they just want people to be comfortable riding their bikes.”
“Great Service / Follow Up Took my beaten up 20+ year old bicycle in mainly for a service. Also I'm pretty tall and wanted to get the handlebars elevated, something I had investigated in the past, without luck. I didn't get the standard "Can't be done", instead, we worked through the issues and landed on a setup that will work well for me. What was really pleasing was dealing with people who knew their stuff and took an active interest in solving my problems. Really pleased with the outcome, and the bike now looks like it did the day I bought it! Can't recommend highly enough, thanks to Michael and the team!”
“Second purchase and again Richard was amazing. Did a click and collect and wanted it held until we could get to the store and he kept us informed the whole way through and delivered with style. Thanks again Richard.”
“This was always going to be a long difficult assignment but Andrew kept me posted at all times and completed the service and upgrade very well. Highly recommended.”
