“Although it took a while to be served (understandable considering it was boxing day) we did have excellent service and patience. The product knowledge was great. Ended up buying 2 bikes.”
“The team takes care of my bikes really well, and ensures that I am satisfied with the service I receive. The products they sell are competitively priced and high quality.”
“From order to pick up experience was awesome. I was phoned everyday with an update of where bike was as it had to come from another store due ti colour as it was first my wife's bday & they delivered on the day as promised. The young man a as very polite & helpful. Once picked up in the shop at Burleigh all staff were very friendly & helpful. Highly recommend.”
“99 bikes have always been great I’ve bought my kids bikes from here first bikes as gifts and they are Fantastic to help you choose a bike and putting it together and even called you in in after a month or so to do a tune up on the bike for me these guys are great abd great service and I’m even going to go back by myself a bike”
“Purchased online but asked some questions which were promptly answered via email and phone call. Transported the bike from Adelaide on a refundable deposit. Arrived after a few weeks. Pick up was low key chilled, took some measurements and went for a test ride, confirming the fit was ok. Done deal, happy to have a new bike”
“Rang up 99 Bikes Airport West from the side of the road asking about a shift cable replacement to be told “no probs, bring it in and we’ll get right in to it”. And they did, while I waited! Far too easy and helpful.”
“Both the store and support line were friendly, helpful and knowledgeable in getting a specific bike and size for my needs. A good range of accessories to pick from but no rubbish in there. Joined the gold club, or whatever it's called, for the cheaper prices and free bike service. Would recommend 99.”
