“- knowledge of staff - friendliness - ease of transaction Exchanging my bike and getting the difference refunded. Made it so easy with my first purchase of my bike. Thank you”
“99Blackburn. Workshop staff are amazing. Super helpful, very knowledgeable with very good service pricing. Not just for average riders of street bike - Really good with duel suspension MTBs, Enduro & Downhill bikes.”
“99 bikes have great prices and an exceptional range of products, but also provide excellent service. I have bought many items over the years and any time I have ever had an issue they have gone above and beyond to help resolve warranty issues and help out. Can’t recommend them enough.”
“Every time I require to buy new accessories for my bike I know 99 bikes is going to be the first place I go. They have great customer service, cheap prices for products and this helps it to make the bike shop and overall good place to buy bikes and gear from. I would definitely recommend to anyone to buy from 99 bikes.”
“I ordered a jersey online. It was ready for pickup early than expected. The staff at Everton Park store were great. Made sure it fit properly before taking it home. Happy to give some good advice about new grips as well. Friendly and effective service”
“Great team, even the 1800 team were so helpful and started my customer journey towards my purchases. Very helpful team and they know their stuff. During lockdown the Alexandria team have been amazing organising product drop off and giving me the goods and bads in product selection. Thank you all.”
“I have purchased products from 99 Bikes over the past year and a half and have always found them polite, helpful and easy to deal with, either in person or on phone. Any issues i have found they resolve very quickly. The only draw back is there is no store where i live so either have to travel over an hour or purchase on line. I am hoping they will bring a store to Toowoomba. I can highly recommend this company.”
“Purchased an e bike for my wife but unfortunately it was not suitable for her. 99 bikes were true to their word and I was able to return the bike without any issues at all. Customer support was fantastic and most understanding in our situation.”
