Barclaycard Reviews

1.1 Rating 717 Reviews
3 %
of reviewers recommend Barclaycard

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Barclaycard 1 star review on 21st November 2023
Very Unhappy
Barclaycard 1 star review on 21st November 2023
Very Unhappy
Barclaycard 1 star review on 22nd August 2023
Janet Schwartzz
Barclaycard 1 star review on 20th May 2023
Save The Planet
Barclaycard 1 star review on 1st April 2023
Anonymous
Barclaycard 1 star review on 3rd November 2022
Donny
Barclaycard 1 star review on 18th August 2022
Krista
12
Anonymous
Anonymous  // 01/01/2019
Have a new jet blue points card and what a nightmare. The only reason I got new card was for points. Apparently if you use them It ticks them off. I run it up pay off in full every month just for points. Now they lowered credit limit. And everytime I go to log onto account I have to upgrade my password. I mean everytime even In the same day. Dealing with this cc company is not worth the point for flights which are marked up 30% higher than if you were paying cash. Nothing but a scam.
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Posted 4 weeks ago
Abysmal, terrible, unprofessional. We are retired and inherited a Barclaycard linked to our AARP card when that company changed banking alliances. The card was cancelled “ due to inactivity “ with notice. We spent 3 months attempting to reinstate, reapplying, hours of futile phone calls and letters before we finally decided we were better off without them.
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Posted 1 month ago
Got my carnival card, made my first purchase as instructed to get the 20,000 points, called in to change points to a $200.00 on board credit for my cruise I will be taking and call barclay to have my points changed and NOW they are telling me that I have to wait 2 weeks until first bill comes in so they can switch it to on board credit, I will already be on my cruise... Don't believe what the representative tells you on the phone!!!
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Posted 1 month ago
Sadly, in my case Barclays US Miles & More Lufthansa credit card offered no consumer protection or assistance. I had an issue with a dealership car repair, botched job. I provided Barclays with documentation, after "looking into it" the response was "the dealership has your signature, we don't engage in quality of work disputes, thanks for using our card". I should have known this foreign entity has limited resources in the US, unless you plan on flying Lufthansa a lot stick with a US based credit card provider.
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Posted 1 month ago
Had aviator red master card on paperless billing. Was not a card I used. Did not notice an annual fee bill of $99 and missed a billing cycle. Barclays reported to credit agencies. That one incident caused my score to drop over 100 points. From 840 to 720. Barclays was zero help in correcting my credit said to too bad so sad . We cannot retract the report. Would never use them again.
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Posted 1 month ago
Horrible. An old navy store card…. Not credit card - was from Synchrony Bank, June of 2022 with no notice Barclay took over old navy sending out credit cards. No application etc. it took quite sometime to figure out how in the world my daughters Barclay credit card for old navy purchases kept hitting a withdrawal from my (her moms) checking account. Several calls to Barclay and I was told “obviously your daughter took your bank account Information without your knowledge”. Finally today Old Navy researched in detail our dilemma. It seems many many years ago I had an old navy store card, I paid the bills through my bank. I closed the card in 2014. In 2022 Barclay attached my bank Information to my daughters new card as her last name is the same as mine. Oops they said. Soooo lesson learned. If you close out a credit card demand they delete your bank information. Although my account was closed ten years ago they still had my bank information active. Basically they called my daughter a thief and couldn’t be bothered to trace it back.
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Posted 1 month ago
What a HUGE mistake to get a Barclay AA Aviator Mastercard! I was convinced to do so by a friend for the 75,000 miles on American Airlines and I so regret listening to her. It's been nothing but headaches and money lost since I got the card in October 2023. I previously had a Barclay account about 10 years ago, an account which was closed by Barclay due to inactivity. When I opened this new account, it was somehow linked to my previously closed account. I was suprised - but unfortunately not suspicious enough - when my new account gave me a username that I hadn't used in 10 years since when I was married. I was naive enough to believe this would not be a problem. I created a new password, inputted my bank data and scheduled a bill pay. HOWEVER, the bill was NOT paid. Barclays used an old bank account of mine when I was married (which was closed LONG ago) instead of the bank account that I inputted, saved, and scheduled the payment from. Customer service was incompetent and rude. I was charged finance fees, return fees --and was told they will not be reversed. This was not my error! This was Barclay's error! When I politely asked if I could speak with a supervisor, I was told that there was no one higher than the person I was speaking with (LOL) ... I am so disgusted with Barclays that I'm tempted to cancel the card, forfeit the miles, and put a dent on my high credit score. But then I would be as much of an idiot as the "supervisor" I was speaking with. Do not get this card! I've never had a problem with any other credit card. The miles are not worth it.
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Posted 1 month ago
If there was a less than one star rating, this company deserves it. They cannot respond to the simplest question and trying to pay a bill for three days. Recite the same script over and over. Worst client service ever. Save yourself the time and get a discover card.
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Posted 1 month ago
The worst credit card I've ever had will put you in trouble decrease Credit limit without any warning I went from £4500 to £250 it's Ridiculous I want to say that I have never missed a payment my whole life I have always been on time to pay bills and banks
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Posted 1 month ago
They dipped their fraudulent and shady hands into my bank account to take an unauthorized payment. I am pursuing this further with a lawsuit.
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Posted 1 month ago
After being fraudulently charged, my account was put on hold and then I was charged for the charges I did not make. I will be shredding my Barclays card and using only my capital one credit card.
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Posted 1 month ago
Barclay Card reduced my credit limit from $7500 to $850 when my balance was $750. I’m never late on my payments and I always pay more than the minimum amount due. This has impacted my credit. I DO NOT RECOMMEND getting this credit card!!!!!
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Posted 1 month ago
This Bank Barclay's Bank,Delaware will not stand by its promise of Zero liability on unauthorized purchases, as outlined in their card holder agreement. This Bank treats loyal,honest, Customers like criminals and expects customers to pay for Fraudulent item,items that was clearly not done by the card member. Barclay's will then start the harassing phone calls, very early mornings, nights then, they will mark your Credit report as delinquement and destroy your name due to their nefarious ways. It gets better, after a two plus year good will campaign on my part to try and proof to Barclay's Bank that I am the victim here, I am being sued in Small Claims Court, which this past Friday 02/16/2024 I won the case against Barclay's Bank, Delaware. Please stay away from this Bank they are bad news.
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Posted 1 month ago
Unforgiving and Brutal - Folks, this bank denied me a credit card, and I was on their blacklist for over 13 years for a very small write-off. There are so many better credit cards to put in your wallet. They closed one of my wife's accounts for being dormant and lowered her credit line on another. We both have scores in the mid-700s. Calling them and asking what we have to do for an act of contrition, they were cold, dismissive, and acted as if we were bothering them. Before you open any of their accounts, whether it be their Rewards Card, JetBlue, RCI, or any of the many, just beware they are unforgiving. God forbid you run into any problem of any kind, they will somehow punish you. There are many good banks around. Barclays is NOT one of them.
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Posted 1 month ago
My bank mailed my check, via bill pay, to pay my bill on Dec. 22nd, it was due on January 8th. The check was still not there on January 15th, so the company encouraged me to call my bank and stop payment and I in turn paid my bill over the phone in full. The guy I spoke with reversed the late charge. 3 weeks later, Barclay is calling me with a late payment alert. I did not receive any bill in the mail either. I was charged a $2 interest fee and a $30 stop payment fee, which they refused to drop. Even tho, the lady stated she saw the notes on my account from the previous guy I spoke with. I asked why I was not informed of the interest charge when I called to make my account right. She claims the bill wasn't generated til the 16th and was an interest fee on the late payment which was dropped as the check was lost in the mail. She also said my original payment (miraculously) came thru the next day, which was the stopped payment. Worst credit card company I have ever worked with!! Paid their bogus charges and closed the account.
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Posted 1 month ago
worst card I ever had. As of today I will stop using them. only company I know who still wants you to mail them dispute instead of on line. they also give you option to Fax it. someone need to tell them that Faxes have become obsolete. once again WORST CARD EVER
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Posted 1 month ago
This is the worst credit card company ever. If you pay more than normal, it's suspicious and the put a hold on it. My bank paid it off from a refi and they are holding that pmt for 7 days (to continue to accrue interest?) Not only are they holding it but they owe me over $1000 back in overpayment. Can't wait to see how long that takes to get back. Avoid them like the plague.
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Posted 1 month ago
I had a strange incident with my Barclay card this week. I tried to use it in a shop and the payment was declined. As I am confident that I have funds and my usage of the card is usually way below the limit I had to come and call them to enquire about the reasons for declining the small transaction I attempted. Here is the story. My direct debit for the minimum payment went out on its usual day. I have funds in my current account to cover it. But it got returned by Barclaycard. They then charged me a penalty fee for late payment and interest charges. I ask why did you return the direct debit? the reason is laughable: because you paid manually several times we canceled the direct debit. I say, but the direct debit went out from my account, which means you canceled it on purpose after it left the account to make me fail to pay on time. I made a formal complaint and it was upheld, they reversed the charges. But the point here is I lost trust in this credit card. It is like they want you to miss your payment so they can mount up the charges. I have been with Barclaycard and Barclays Bank for over 25 years, This incident is the straw that broke the camel's back.
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Posted 1 month ago
The most horrible card service experience I had in 30 years. They overcharged me but are trying to insist that I owe them money. Because they reported me to the credit bureau I lost many points from my credit history that was before excellent. They called me numerous times during my working hours even though I requested no calls before 4:00 pm on working days. None ever was even to try to count my account balances from Gap and BR credit cards. Before it was Synchrony Bank for the Gap and BR and I never had a problem with them until they moved it to Barclays. Unprofessional and unacceptable service! I am going to a lawyer.
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Posted 1 month ago
Trying to contact a representative is ridiculous, waiting on phone for almost two hours. How is that possible, unless you have one or two people answering phones. Even called at 3 am and waited for 50 minutes. This is unacceptable especially if you need access to your card asap. I will be moving to another credit card company, no time to wait on the phone. Never answer emails either. Do better people, too many other choices for consumers .
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Posted 1 month ago
Barclaycard is rated 1.1 based on 717 reviews