“This company is the absolute worst and the people are completely rude! I have had my card for 14 years payoff my balance every month never late and they put a block on my account and demanded I send them a copy of my SSN card. I refused because even the Social Security Office recommends to never send a copy of your card to anyone. I have a secret password on my account and can verify all the information and they still have my account blocked and won’t give me a reason as to why until I send in my SSN card. Marsha is a completely rude B**** and they treat me like a criminal and all I have done is pay my bill! DO NOT USE THIS COMPANY!!! There are some many other options and the people are nice and love nothing more than to have your business!”
“People need to be extremely vigilant with this company. They scammed me out of my money. They logged into my banking page unknowingly to me too and totally caused damages to my financial life simply because I wanted to better my life with investment. This company should not be allowed to operate anymore. They should be shut down entirely and be investigated thoroughly. TheresachinRecovery INC came into my rescue after I took the bold step of trying them out despite my doubts at first, a lot of thoughts and fear held me down for awhile before contacting them through email: t h e r e s a c h i n 1 2 1 2 @ g m a i l . c o m
Call/WhatsApp: + 1 4 3 5 5 0 0 8 3 0 4 . Get all your money reimbursed now with the help of TheresachinRecovery INC and their Incorporative with great crafted hackers/cryptocurrency supporting guide experts that works for them. Kindly Reach out to them and be authentically saved, they recouped my funds with no delay/hassle compared to others!”
“I trusted this platform with my investment, but soon after, I lost access to my funds, and their support team stopped responding. I was heartbroken and feared my £55,400 was gone forever.
𝐋𝐮𝐜𝐤𝐢𝐥𝐲, 𝐈 𝐝𝐢𝐬𝐜𝐨𝐯𝐞𝐫𝐞𝐝
𝐄𝐦𝐚𝐢𝐥: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝟕@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦
𝐚𝐧𝐝
𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: +𝟒𝟒 𝟕𝟑-𝟖𝟖-𝟔𝟗-𝟕𝟗-𝟓𝟖.
Their team was professional, transparent, and required no upfront fees. They guided me through the recovery process and successfully reclaimed my funds. I’m beyond grateful for their help and would highly recommend their services to anyone facing similar challenges.”
“Got this card 3 years ago . Was never late , ever missed a payment and doubled all payments . Got an email from them stating they reduced my credit limit because of all the other vpcredit cards I had .
I was absolutely flabberoasted! Punished for paying on time . I cancelled the card altogether. I was not even at half of my credit limit . I’ll stick with my United card .”
“They don't even deserve 1 star. I have not used my card in probably a year. I've been paying the minimum but instead of my monthly payment going down it continues to rise. I tried contacting customer service and they are the rudest most condescending bunch of a-holes out there. I transferred some of my balance to 0% interest cards but wasn't able to get rid of the full amount. I can't wait to be done with them, will never do business with them again. Complete scam.”
“Barclaycard would not give me a credit for well proven evidence I had sent them of a fraudulent company scamming me when I used my Barclaycard with them. They made excuse, after excuse, then blamed me, the customer, for taking too long in reporting the fraud when they are the ones who took forever to respond. Cancel your credit card with them and get any Bank of America VISA card. They are much more forgiving and reasonable with fraud charges in my experience.”
“Without any good reason Barclays lowered my limit from 25,000 to 5,000 needless to say I closed my account immediately and haven't looked back since.”
“The dispute department made little attempt to resolve an issue that I had with an overcharge. Documented and submitted details with my claim. We have a GM Mastercard that resolve issues very quickly and without the hassle I experience with Barclays. Will be cancelling this card.”
“This is by far the worst credit card ever!!! I had a dispute with an airline, they changed my flight times more than 3 hours and I couldn’t ever get ahold of them for my refund, so I filled a billing dispute. Barclays removed the charge from my bill, only to reinstate it 2 months later saying I was not eligible for the refund. In the meantime I was finally able to speak with the airline who told me yes I was due the refund and even supplied me with a case #. When I reached back out to Barclays they insisted I had to send them written proof, of which they needed to reopen the the case even though this information is available to them through the airline they supposedly were in contact with to file a dispute. I feel like I shouldn’t have to jump through all these hoops.”
“This card and its customer service is a joke. It’s almost as if a 5-7 year old made all their policies and then hired adults that are stupider than those 5-7 year olds to enforce those policies. The worst policy is if there is a glitch in their system and a double payment goes through. They will not give that second payment back to you for 60 days. However you still have to make payments each month even though they are keeping your money. Just a gross company”
“Fast forward to this year, I paid off the full outstanding balance on my Barclays card, cancelled my direct debit, and requested that my account be closed. Barclays confirmed that my balance was cleared and my account was closed. However, they are now claiming I still owe the direct debit payment, even though I cleared the balance in full on the day the direct debit was due. I took screenshots as proof, knowing there might be issues, and used the money allocated for the direct debit to pay another bill. Despite my efforts to ensure everything was resolved properly, I am now left frustrated and annoyed, having to deal with this unnecessary hassle at the start of the new year. It feels like companies are constantly finding ways to take money from hardworking people. Long term customer counts for nothing now a days. I will be sticking with my debit card from now on.”
“This company is ran by a bunch of scumbags. my mom had a card with Barclay and when she died, they sold the bill for her final payment to some shady collectors who harassed my entire family via phone and mail. Instead of just contacting the estate/my attorney directly like the other credit card company did, they attempted to ruin my dead mom's reputation by making our family think she had some major debt. The bill was too small for them to care enough to contact us directly, so instead they signed myself and my family up for constant harassment and embarrassment.”
“My credit card was compromised 12/6/24. Called customer service and they closed my card and issued new one. My new card came 10 days later but it could not be activated. I was told they would express mail a new card, I never received it. Called customer service again 12/27 and requested a supervisor. She checked and found my card was never mailed so she promised to overnight express my new card. I still do not have my credit card. They should move their customer service back to the US and out of Asia.
Would not recommend this card in the future.”
“Pontius Pilate, the Barclaycard CustOm'er SER VICE (8O5' 41O) 56OO Barclaycard P 'HO NE NUMbER (8O5 41O) 56OO Roman prefect of Judaea. After his death, his followers became convinced that he rose from the dead, and following his ascension, the community they formed eventually became the early Christian Church that expanded as a worldwide movement”
“We had a $35,000 credit limit with Barclaycard. We always payed our balance in full every month. We decided to move a lot of our monthly subscriptions to Discover instead for the cash back. We still used our Barclay card and would pay off the balance every month but it wasn't as high of a balance usually. Out of the blue, and with no notification, they lowered our credit limit to $7,000 which then in turn lowered our credit score...FOR NO REASON! Just because we weren't charging as much. We have never once been late, missed, or not payed our balance in full - NOT ONCE! They are not worth it. And to think we pay yearly for them to treat their customers this way! Get lost. Going to use our miles toward our balances until they are gone and then close this card. Horrible experience.”
“My experience with Barclaycard’s customer service has been absolutely appalling, and I feel compelled to warn others about what they might face.
I contacted Barclaycard regarding a missing BA Cabin Upgrade Voucher that I had earned by meeting the spending requirements. Instead of resolving my issue, I was subjected to:
1. Conflicting and Incorrect Information:
The customer service representative gave me contradictory details about my account, including incorrect anniversary dates and misleading statements about vouchers. Despite providing evidence, they failed to properly investigate or clarify the situation.
2. Refusal to Escalate:
After pointing out their errors and requesting to speak with a supervisor, my request was completely ignored. I had to repeatedly follow up, and even then, I was left in limbo with no acknowledgment or confirmation that my issue was being handled.
3. Unprofessional and Dismissive Attitude:
The representative abandoned the conversation multiple times, leaving me hanging. I had to send several messages asking if they were still there. The lack of engagement was shocking and disrespectful.
4. Failure to Resolve the Issue:
Despite having spent well over the threshold required for my voucher, Barclaycard has failed to deliver it. This has left me with wasted time, unanswered questions, and no resolution in sight.
This is, without a doubt, the worst customer service I have ever experienced. Barclaycard’s inability to handle a straightforward query has seriously undermined my trust in them. After being a loyal customer who has spent thousands, I expected far better.
If you’re considering Barclaycard, think twice. Poor service like this makes you question whether they value their customers at all. I’ll be exploring alternative providers and strongly suggest others do the same.”
