Blacks Reviews

Name: Blacks
Address: -, - -, West Yorkshire
Rating: 1.77

1.8 Rating 270 Reviews

19 %

of reviewers recommend Blacks

Company Reviews

Questions

Metrics

1.8

Based on 270 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 23%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customercare@blacks.co.uk

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Blacks 2 star review on 28th October 2021

Kim Owen-Turner

Blacks 1 star review on 4th October 2020

Anonymous

Blacks 1 star review on 4th September 2020

Brendan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Web orders, not a good experience. Store in Meadowhall Sheffield, excellent. Go to the store not the web.”

Helpful Report

Posted 3 years ago

“Had I read all these terrible reviews I would never have ordered from them. But I hadn’t & I did. And the only issue was the lengthy delivery time. Hence 4 stars. I was advised at ordering that it would be up to 10 days & so it was. So if you want speedy delivery, look elsewhere. Otherwise, good price & good quality.”

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Posted 3 years ago

“Having read the reviews on this website after ordering a tent awning I was worried my product wouldn’t arrive in time for my camping trip. It did arrive however and before the date advised so I wanted to at least put my positive experience against all the negative ones on this website.”

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Posted 3 years ago

“Ordered a pair of walking boots last Monday, said deliv3-5 days. Didn't have my hopes high but received them on Wednesday. First time buy from them so I'm happy 😊”

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Posted 4 years ago

“Very comoetitive prices and divercity of stock will be ahopping here again!”

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Posted 6 years ago

“Items delivered but damaged. Rang the customer service team who have been fantastic with a refund on an item nothing can be done about and a second being replaced”

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Posted 6 years ago

“Good website design. Fair prices”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Very prompt service. Not clear if goods can be returned F.O.C or not.”

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Posted 7 years ago

Blacks is rated 1.8 based on 270 reviews