“Good morning I've just been into my local Worcester halifax bank to pay in a large amount of cash and was told by cashier to use a cash machine and I said I would rather pay to the cashier at that point a young man came over and said he would show me how to use the machine I said I didn't want to use machine,and would come back at a later time and the reply was you will have to use the machine anyway if I can't have personal help I will go to another bank. My wife also has an account, went into the bank and wanted to open a different account, and was told to go home and do it on line what's happening to personal service.????”
“Halifax failed to update my fixed term bond as requested by returning their reply paid envelope. Dumped into an Instant Saver at low interest. Two hours water on chat, first to an idiot machine, second to a chap who coold not do anything to rectify their mistake. Tried phoning but put down phone to save cost for something that was not my fault. Thoroughly teed off and still without remedy.”
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