Mytyres Reviews

Name: Mytyres
Address: 9 Thames Street,Charlbury, Oxford United Kingdom, Oxford
Rating: 1.38

1.4 Rating 110 Reviews

10 %

of reviewers recommend Mytyres

Company Reviews

Questions

Metrics

1.4

Based on 110 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 19%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 3286532

Email:

mytyres@delti.com

Location:

9 Thames Street,Charlbury, Oxford United Kingdom
Oxford
OX7 3QL

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Mytyres 5 star review on 25th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for the tyre, really poor customer service when trying to contact them. Waste of time trying to email them and not much better speaking to someone. Particularly when they just cut you off”

Helpful Report

Posted 1 year ago

“I ordered 2 tyres ,arrived new and labelled as described.My negative comment is that an 8 day delivery took 4 weeks from Germany After that additional 2 days for DPD .I’ve try to contact them first by email,no one replied.! I do understand that with Brexit customs clearance takes a long time but 4 weeks .!!! Shocking”

Helpful Report

Posted 2 years ago

“Ordered 4 tyres arrived new and labelled as described.Tracked progress. My only negative comment is that an 8 day delivery took 4 weeks from Germany. I do know that with Brexit customs clearance takes a long time.I dont believe this is fault of mytres I think Mytyres need to advise this at placing of order.So if your tyres are coming from Europe be prepared to wait.”

Helpful Report

Posted 2 years ago

“Report them to https://help.financial-ombudsman.org.uk/help/ get rid of scammers.”

Helpful Report

Posted 2 years ago

“Scam bought 2 tyres for my KTM apart of dodgy tracking number nothing else happens. Stay well clear. They sending it from Germany. Hopefully PayPal will help with getting my money back.”

Helpful Report

Posted 2 years ago

“Steer clear of this little shop. First, the they sell you the product that doesn't fit your car, then you chase them for two weeks to get any response at all, and then they they wash their hands off you and take no accountability for mis-selling you the wrong thing. Worst customer experience ever!”

Helpful Report

Posted 2 years ago

“ABSOLUTELY SHOCKING THIS COMPANY THEY SHOULD NOT BE ALLOWED TO TRADE. I BOUGHT 2 BIKE TYRES AND WAS PROMISED A QUICK DELIVERY. ALMOST 4 WEEKS LATER ONE TYRE TURNED UP AFTER I HAD CANCELLED THE ORDER AND I STILL HAVE NO REFUND. THESE TYRES COME FROM GERMANY THEY DO NOT TELL YOU THIS WHEN YOU ORDER THEM THEY JUST TELL YOU LIES. IF YOU WANT BIKE TYRES I SUGGEST FWR TYRES IN LONDON THEY ARE CHEAPER AND THEY COME THE DAY AFTER……FUMING AT THIS SHOWER OF S**T.”

Helpful Report

Posted 2 years ago

“Terrible none existing customer service. Waiting weeks for tyres to arrive. Will tell you they have proof of delivery even if they have not been delivered and will try take money from your account and make invoices for orderers you have not placed. Can’t believe they are still on the go 🤷🏼‍♂️”

Helpful Report

Posted 2 years ago

“non uk based with .co.uk domain on website. Misleading. Made an order 4 working days later checked tracking number just to find that they haven’t been dispatched even though they sent me an email saying that it was. Then found out that they are coming from germany and need to clear customs which would take forever - cancelled my order. Thankfully I paid via PayPal so should get back money at some point”

Helpful Report

Posted 2 years ago

“Please avoid this company , Absolutely time waster Purchased 4 tyres at 16/11 Delivery date 24/11 Never arrived, called customer service next day blaming custom , they don’t know when they can deliver the tyres, called customer service after 4 days again blaming custom and no idea when ,they recommended to cancel the order, after cancellation I called the customer service more than 10 time for refund still no luck. Please avoid this Rubish company if you can .”

Helpful Report

Posted 2 years ago

“I am going to police and will report everything about this company.”

Helpful Report

Posted 2 years ago

“stay away from that company. yes you will buy a little cheaper tires. BUT when you go to the service you have to pay for the installation and the price becomes higher. the wait from this company is very long. they do not refund money even after you have confirmed that they will return the money”

Helpful Report

Posted 2 years ago

“Ordered Avon r16 snow tires with 3 day delivery, turns out my tires actually isn't a UK company and tires got stuck in customs, two weeks later and they delivered Hankook r17, asked for proof which I provided and then wouldn't respond - had to go through PayPal for a refund. Stay away!”

Helpful Report

Posted 2 years ago

“I bought 2 tyres and got only 1 Called customer service and been told they will look into it in few days. Gave them my order number and been fobbed off, told that it was paid and delivered and that it is not stated on their record how many tyres i bought. Thieves!!! Steer clear!!!”

Helpful Report

Posted 2 years ago

“I have ordered 4 tyres two of them have arrived 2 weeks after placing order. So another two I have to ask them on chat where they are to just find out there is problem on their warehouse and the tyres currently not in stock so I asked for replacement so chap on chat said we will dispatch replacement ASAP, I was thinking we'll Good enough but it was wrong as replacement rook a month and half to arrived. Poor communication poor service. As I was under impression that if there is any problem from they side they suppose contact me and let me know not just wait till I contact them.”

Helpful Report

Posted 2 years ago

“I ordered a set of tires, after three weeks they have not even been sent. I called and Heard that they will be here next week yet still haven’t arrived. I called again that I cant anymore so I canceled my order. They now don’t want to return my money so I dont recommend”

Helpful Report

Posted 2 years ago

“Avoid this company, I had a bad experience with them before and I thought I give them a second chance but it was a big mistake. They take your money and do not deliver. they send details of the order to DPD but never send the goods they said it was in customs. Liars and cheats. they I agreed to refund me I had to open a case with PAYPAL Avoid this company which is not in the Uk!!!!!!!!”

Helpful Report

Posted 2 years ago

“I needed my motorcycle tyre urgently as it was an MOT advisory .It arrived nearly 4 weeks later from Germany. Had I read the other reviews of Mytyres I would have gone elsewhere .Cannot recommend.”

Helpful Report

Posted 2 years ago

“What a real horrible company deal with keep away from them at all cost trying to get a refund is a total joke better to keep away”

Helpful Report

Posted 2 years ago

“I couldn't recommended that company to anyone. Before I placed my order site shows 5days delivery time. After I ordered I received email with information that my parcel should be with me in another 3/4 weeks. They don't give any information that this parcel is coming from Germany until you ordered and received email with confirmation about your order. I cancelled strait away but anyway they took money from my account. Now Im writing emails everyday to them with questions to get refund. This is not acceptable. That's how they make easy money on people who don't know it's from outside of UK. Im still waiting for my money. Stay away from this site. Don't lose your money.”

Helpful Report

Posted 2 years ago

Mytyres is rated 1.4 based on 110 reviews