“My parcel arrived to its destination completely smashed abs broken. Not happy at all! The parcel was heavy duty so it must of been thrown about!
Not happy at all as this parcel was extremely expensive”
“Driver didn't turn up on day of collection. I therefore dropped my package at the nearest point. The driver turned up the following day and said I wasn't in when he came to collect - I said if he had left a card to say he had attempted to collect I would have known? He said nothing and walked off!
Not impressed.”
“I'd never heard of ParcelHero before but will definitely use them in future. Easy to use, efficient service with a parcel arriving on time. Email notification of delivery removes the need for long tracking numbers. All this at a very reasonable price. Excellent!”
“Really bad service parcel sent 1 month ago to spain still not updated numerous emails not answered eventually reached someone on phone very polite but NO help at all just told out of their control and nothing they can do DO NOT USE THIS COMPANY”
“Do not, repeat, DO NOT use Parcel Hero. I used them to return a radiator to Victorian Plumbing which cist £35. It arrived dmaged and having supplied the limitied images I have and the images from VP, they are now refusing to take the cliam any further.”
“Service was great. Picked up package from my doorstep in NY and delivered to UK within 2 days. The service cost $80 which I thought was a little bit expensive, but Fed Ex wanted over $300 for the same package. I would definitely use again.”
