“Parcel force due to collect 20kg parcel...we saw him drive past both ways and he reported we wasn't in...fuming..went to Tonbridge depot to drop it off , couldn't have been more helpful and delivered next day...apart from the lying driver , all good .”
“Evri are one of the most unreliable companies I’ve encountered in my entire life. I’m currently on lost package number 3. 2 of them were left sticking out of my letter box on a busy street and were stolen. The other went to a house that wasn’t mine. I had to hunt it down and it took me days because the photo they provided was so unclear. This company is the pits”
“Paid my money, after several attempts, I finally got my qr code, only to find,when I printed it off at the shop, half the address was missing, and had to fill in the missing parts with pen, , and as yet, the parcel has not been delivered.🤬”
“I received a notification to say that the parcel (bike in a box) I sent was delivered. Though the recipient was still waiting for the parcel and when he checked the status of the parcel it says it was still out for delivery. So quite confusing and stressfull as the parcel has not arrived yet and we dont know where it is.
I may amend my review when parcel has arrived”
“Failed to turn up twice for collection, booked and paid for.
Failed to reply to messages requesting rebooking or more info.
Failed to offer customer support line on their website or any customer satisfaction.
Not heroic in any way.
Apparently they're raising a round of funding - investors should steer well clear.”
“The item I arranged to be collected was not collected on the day booked, with no communication. I re-booked it at extra cost and it still wasn’t collected. I reached out to customer service chat about a week ago and still have not heard a single thing - I gave one star only because there wasn’t an option to leave no stars. Extremely disappointed in this so called service - would never use them again - am still hoping they might collect the item but am not holding my breath”
“Aroid this company at all cost !! They are the same as scammers...
My parcel was returned from Australia by customers and they charged my for:
1. Quarantine over £83
2. Return to UK fees £155
They store your payment details, and will not ask you to pay, they will take money out of your account using token like they claim.
My payment was taken 2 months after parcel was delivered back to UK!!! Just because I asked for refund and investigation when 1st payment for quarantine was taken.
By the way my parcel never went to Australia!!!
They use third party couriers in my case was Fedex.
They are cheap because of chidden charges after you post with them.
My original postage to Australia was just over £90.
I end up paying £90 delivery + £85 quarantine + £158 return fees.
Invoice was for £155 however company decided to take £158!!!!”
