Peacocks Reviews

2.2 Rating 185 Reviews

31 %

of reviewers recommend Peacocks

Company Reviews

Questions

Metrics

2.2

Based on 185 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Peacocks deliver? How long does Peacocks take to deliver? Does Peacocks deliver on time? How is accuracy and good condition of items delivered by Peacocks?

Returns

How is Peacocks returns process?

Customer Service

How can I contact Peacocks? How quickly does Peacocks resolve customer queries?

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Visit Website

Phone:

029 20 270222

Email:

carol.raines@peacocks.co.uk

How do I contact Peacocks?

Helpful Report

(1 day ago)

You can contact Peacocks by Email, Telephone and Live Chat.

Helpful Report

(1 day ago)

47.06%

Industry Average

“ I would leave 0 but you can’t… Appalling customer service, I purchase some socks and got the wrong size (my fault) I took them back to the shop the next day to try and exchange them for the correct size - brand new unopened item that they won’t exchange with out a receipt, I have proof that I purchased them on my banking app so I can’t see why such a big company won’t exchange them for the correct size. ”

- Mel

“ 99 ,,to return Parcel arrived at Peacocks warehouse only got refund for ,,4 items 2 missing Called customer service to be told there was only 4 inthe parcel and that the parcel was damaged that's why they would be missing and to contact Evri as my contract was with them The 2 items that where missing where the same one size medium and other large also return slip was missing . ”

- Anonymous

“ Having to pay to return a item. That was in a sale. Postage cost half of item. Terrible service. Peacocks have had a sale off me because I kept the other items. Will not be ordering online from Peacocks cost because the item comes up in size bigger than size stated online. ”

- Anonymous

Peacocks Reviews

Customer Service - Bad