Peacocks Reviews

2.3 Rating 197 Reviews

31 %

of reviewers recommend Peacocks

Company Reviews

Questions

Metrics

2.3

Based on 197 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

Phone:

029 20 270222

Email:

carol.raines@peacocks.co.uk

How do I contact Peacocks?

Helpful Report

(2 weeks ago)

You can contact Peacocks by Email, Telephone and Live Chat.

Helpful Report

(2 weeks ago)

55.00%

Industry Average

“ Awful customer, service, poor quality clothing, returned an outfit.m that didn't fit, only to be told they don't refund because items purchased were 29 days ago only refund items upto 28 days.Had all intention of bringing items back for refund d but was ill Won't be shopping at Peacocks again. 👎 ”

- Audrey

“ I would leave 0 but you can’t… Appalling customer service, I purchase some socks and got the wrong size (my fault) I took them back to the shop the next day to try and exchange them for the correct size - brand new unopened item that they won’t exchange with out a receipt, I have proof that I purchased them on my banking app so I can’t see why such a big company won’t exchange them for the correct size. ”

- Mel

“ 99 ,,to return Parcel arrived at Peacocks warehouse only got refund for ,,4 items 2 missing Called customer service to be told there was only 4 inthe parcel and that the parcel was damaged that's why they would be missing and to contact Evri as my contract was with them The 2 items that where missing where the same one size medium and other large also return slip was missing . ”

- Anonymous

Peacocks Reviews

Phone:

Email:

Customer Service - Average