Primark Reviews

3.4 Rating 349 Reviews
57 %
of reviewers recommend Primark

Write Your review

Tell us how Primark made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Primark 1 star review on 23rd March 2024
Basia
Primark 1 star review on 1st May 2023
Kate
Primark 2 star review on 15th September 2022
Anonymous
Primark 2 star review on 15th September 2022
Anonymous
Primark 1 star review on 23rd January 2022
Shirley
Primark 1 star review on 30th December 2021
Sobia Pervaiz
Primark 1 star review on 30th December 2021
Sobia Pervaiz
5
Anonymous
Anonymous  // 01/01/2019
very affordable prices with good quality.
Helpful Report
Posted 5 years ago
Lots of places to sit while my wife shops. Tv's in different locations. Works for me
Helpful Report
Posted 5 years ago
Great service and good shopping experience
Helpful Report
Posted 5 years ago
Love the fact its a very reasonable prices and the home department is amazning
Helpful Report
Posted 5 years ago
Despite it being totally hectic in Primark one of the Assistants went out of her way to help me locate the size of item I was looking for, which at the time seemed like the most impossible task. I am now 25 days into my first HRT and am still not quite the most patient women on the planet. The Sales was brilliant and well done to her excellent customer service in a very busy envoironment. Bravo Primark.
Helpful Report
Posted 5 years ago
Great products and prices!
Helpful Report
Posted 6 years ago
save so much money kids and hubby love going as well
Helpful Report
Posted 6 years ago
their products are high quality but also very cheap
Helpful Report
Posted 6 years ago
Wide range of products that are cheap and good quality
Helpful Report
Posted 6 years ago
nothing was too much trouble and staff were very helpful and friendly
Helpful Report
Posted 6 years ago
Good quality clothing for the price. Excellent customer service.
Helpful Report
Posted 6 years ago
Excellent customer service
Helpful Report
Posted 6 years ago
Wow! I was not expecting that! I have purchased a palette of Berry Eye Shadows Palette from Primark the other week and was very skeptical at first. The shades seemed very highly pigmented but I had some reserves because I was sure that the shades were going to be difficult to apply and blend as most cheap eye shadows are...but then when I went to use it I was nicely surprised. The eye shadows seemed almost creamy and were gliding on my eyelids when I was applying them on and blending them with my blending brush. The colours were absolutely amazing and blending nicely together creating this iridescence glow. Every time I wear these eye shadows I get told my eye make-up looks great. They also stay on for ages! It's a great quality product and an absolute bargain at £4! I am definitely going back for the other palettes: Amber and Urban! Highly recommended!
Helpful Report
Posted 6 years ago
Cheap clothes easy to find what you want and friendly staff. Fast payment
Helpful Report
Posted 6 years ago
Great products for the prices.
Helpful Report
Posted 6 years ago
Absolutely love primark. Excellent quality clothing at affordable Prices for the whole family. Friendly customer service aswel.
Helpful Report
Posted 6 years ago
Good service and product prize is reasonable. I like it. Thanks
Helpful Report
Posted 6 years ago
I always love primark and the things I purchase but what makes this one of my favroute stores is how helpful the staff are. For example I was absolutely distraught when I lost my iPhone in the redditch store and as soon as I realised and alerted staff that I had lost it they had people helping me find it. They took my details, checked around and even had mangers looking for it and eventually we found it! I can’t even properly explain how amazing they where! So this store gets my hundred percent approval!!!!
Helpful Report
Posted 6 years ago
Staff assistance by Linda at the Edinburgh Store pay point was excellent on Thursday 14th December. She was friendly, helpful and provided a bright and happy interlude to my day. An extremely valuable member of staff who should be well appreciated.
Helpful Report
Posted 6 years ago
Good value for money and lovely customer service 😊. Will shop again
Helpful Report
Posted 6 years ago
Primark is rated 3.4 based on 349 reviews