Primark Reviews

3.4 Rating 350 Reviews
57 %
of reviewers recommend Primark

Write Your review

Tell us how Primark made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Primark 1 star review on 23rd March 2024
Basia
Primark 1 star review on 1st May 2023
Kate
Primark 2 star review on 15th September 2022
Anonymous
Primark 2 star review on 15th September 2022
Anonymous
Primark 1 star review on 23rd January 2022
Shirley
Primark 1 star review on 30th December 2021
Sobia Pervaiz
Primark 1 star review on 30th December 2021
Sobia Pervaiz
5
Anonymous
Anonymous  // 01/01/2019
The shop in metro centre Gateshead was not what I expected. Expensive tat and not much else in women's section. What have you done with it looks like you bought out all the stuff from warehouse that closed down and flog it in your shop. Who ever are your buyers need to give their heads a wobble and go back to getting affordable clothing in proper sizes. Was shocked what I saw in store, hardly cheap and cheerful.
Helpful Report
Posted 9 hours ago
Can’t return purchase items with tags and all because I didn’t have a receipt yet and still the tags show it came from primark ridiculous smh will not be purchasing from this store again.
Helpful Report
Posted 15 hours ago
Primark is simply the best place to buy quality products, I love all the cotton shirts and kids wear for summer ❤️
Helpful Report
Posted 4 days ago
PRIMARK IS A FRAUD THEY WILL EXPLOIT THERE OWN CUSTUMERS FOR LOOKING INTO CAMERAS AND CALLS THEM THIEVES VERY DISAPPOINTED BECAUSE OF THIS ORGANISATION MY FRIEND IN OTHER COUNTRY IS DEPRESSED AND FELT SICK OF HOW THEY TREATED ABOVE ALL THEY ARE SHAMLESSLY DEMANDING MONEY THROUGH RLP THIS MAKES ME SICK TO MY STOMACH #BOYCOTTPRIMARK
Helpful Report
Posted 4 days ago
loved! prices are abit steep for such quality and considering it’s supposed to be one of the cheaper shops, however primark on top
Helpful Report
Posted 5 days ago
I love it so much
Helpful Report
Posted 6 days ago
Worst customer support, and guess what? If they rob you, you do not get your money back.
Helpful Report
Posted 2 weeks ago
Absolutely shocking first and last time I will shop at primark after scanning my items store assistant came to check I had nothing else and after paying had to scan receipt to get out .
Helpful Report
Posted 2 weeks ago
Had super service by 3of your staff at Wolverhampton store last Saturday. Wanted to change swimming shorts and had nt got receipt. But with the hekp of Jess Christal and Sharon. They looked and found the transaction for us which meant we could change them. These girls went out of their way to help. Thank You
Helpful Report
Posted 3 weeks ago
The black super soft towel I bought for £8 is awful. I washed it before use and its shedding great big lumps of fibres. Its in the bin. Tho the staff at my local prinark are great
Helpful Report
Posted 3 weeks ago
While the prices were higher than the last time I had visited, it was worth it. The clothing selection was wider, fit better to my body type, and the customer service was absolutely amazing! I had a very polite lady help me at the changing rooms, but I unfortunately hadn't gotten her name. I also had a very lovely cashier named Chris, who was very energetic and overall looked like he genuinely enjoyed his job. It brought a smile to my face and made my experience so much better at the primark in Queensgate, Peterborough.
Helpful Report
Posted 4 weeks ago
kyle looks like beavo🥰
Helpful Report
Posted 1 month ago
I wanted to exchange an item. Unfortunately i can't find the receipt anywhere but found the transaction on my bank statement. That wasn't good enough, only receipt will do, which is so annoying. I just want to exchange one of the swimming costumes i bought as this one is a bit baggy. Its really put me off Primark
Helpful Report
Posted 1 month ago
I was very happy with the service in primark I was served by Niraj . He was very very friendly which is always good and he made lots of conversation which made me feel very comfortable as sometimes when I go to pay for stuff in primark I sometimes feel awkward and I felt the opposite with Niraj
Helpful Report
Posted 1 month ago
Excellent
Helpful Report
Posted 1 month ago
Good clothing, but bad experience with a customer
Helpful Report
Posted 1 month ago
these stupid paper bags keep ripping and today i spilt my boba EVERYWHERE and got all of my new primark clothes DRENCHED in milk, due to the poor quality,cheap paper bags.if this is not resolved in the next 3-5 buisness days i will sue as my dad owns new look and will bankrupt your company like toy'r's. many thanks, the billionaires daughter🥰
Primark 1 star review on 23rd March 2024
Helpful Report
Posted 1 month ago
Whilst shopping at Primark in Concorde North Carolina the fire alarm went off. The store managers were frantically running round and rudely screaming out shoppers to “GET OUT”! Their aggressive behaviors were confusing, comical, and shows a level of unpreparedness. I talked to the store security manager and she said it was not a drill, but her security team was cool as a cucumber and helped get people out collectively and in organised manner. I won’t go back there after being screamed at by Kyle.
Helpful Report
Posted 1 month ago
Wow so expensive.. who do primark think they are. Pjs 20 pound. Not that expensive in next or f&f. It’s getting ridiculous in there now
Helpful Report
Posted 1 month ago
Tbf I don’t like primark bc of the females in my life also doesn’t help that there is a lack of seats in the stores
Helpful Report
Posted 1 month ago
Primark is rated 3.4 based on 350 reviews