“If I could put a zero star for this store, I would. The retail manager, Lexi, at the concord mills Primark was absolutely disrespectful to both me and her employees. I asked for guidance on where the shoes were, and she laughed and pointed to the exit sign. After finding the shoes, I overheard her talking disrespectfully about her employees. I specifically heard her making discriminatory remarks about a disabled coworker,and how she wished they would quit this was super disheartening to hear and i should've spoken up or said something to her. So after making my purchase, I confronted a manager named Erica about the disorderly conduct she had responded to which she told me there was nothing she could do. The store was an overall beautiful place, and the employees seemed to be doing great, but Lexi unfortunately ruined the experience and the potential for me ever coming back to this specific primark.”
“We had goods to return to westfields on Saturday 11th April in Stratford. Amara served us and could not have been more helpful. She is a great member of your team. Well done.”
“When a customer buys an item that is apparently "non refundable" they should be told that when they're paying for it instead of coming up with the excuse that loungewear like lounging around the house clothes not pants or a bikini is classed as underwear since the shorts are infact see through so im not sure whos going to be wearing them as underwear”
“The shop in metro centre Gateshead was not what I expected. Expensive tat and not much else in women's section. What have you done with it looks like you bought out all the stuff from warehouse that closed down and flog it in your shop. Who ever are your buyers need to give their heads a wobble and go back to getting affordable clothing in proper sizes. Was shocked what I saw in store, hardly cheap and cheerful.”
“Can’t return purchase items with tags and all because I didn’t have a receipt yet and still the tags show it came from primark ridiculous smh will not be purchasing from this store again.”
“PRIMARK IS A FRAUD
THEY WILL EXPLOIT THERE OWN CUSTUMERS FOR LOOKING INTO CAMERAS AND CALLS THEM THIEVES
VERY DISAPPOINTED BECAUSE OF THIS ORGANISATION MY FRIEND IN OTHER COUNTRY IS DEPRESSED AND FELT SICK OF HOW THEY TREATED
ABOVE ALL THEY ARE SHAMLESSLY DEMANDING MONEY THROUGH RLP
THIS MAKES ME SICK TO MY STOMACH #BOYCOTTPRIMARK”
“Absolutely shocking first and last time I will shop at primark after scanning my items store assistant came to check I had nothing else and after paying had to scan receipt to get out .”
“Had super service by 3of your staff at Wolverhampton store last Saturday. Wanted to change swimming shorts and had nt got receipt. But with the hekp of Jess Christal and Sharon. They looked and found the transaction for us which meant we could change them. These girls went out of their way to help. Thank You”
“The black super soft towel I bought for £8 is awful. I washed it before use and its shedding great big lumps of fibres. Its in the bin. Tho the staff at my local prinark are great”
“While the prices were higher than the last time I had visited, it was worth it. The clothing selection was wider, fit better to my body type, and the customer service was absolutely amazing! I had a very polite lady help me at the changing rooms, but I unfortunately hadn't gotten her name. I also had a very lovely cashier named Chris, who was very energetic and overall looked like he genuinely enjoyed his job. It brought a smile to my face and made my experience so much better at the primark in Queensgate, Peterborough.”
“I wanted to exchange an item. Unfortunately i can't find the receipt anywhere but found the transaction on my bank statement. That wasn't good enough, only receipt will do, which is so annoying. I just want to exchange one of the swimming costumes i bought as this one is a bit baggy. Its really put me off Primark”
“I was very happy with the service in primark I was served by Niraj . He was very very friendly which is always good and he made lots of conversation which made me feel very comfortable as sometimes when I go to pay for stuff in primark I sometimes feel awkward and I felt the opposite with Niraj”
