QVC Reviews

3.5 Rating 97 Reviews
60 %
of reviewers recommend QVC
3.5
Based on 97 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone
Read QVC Reviews

About QVC:

QVC is the UK’s favourite TV shopping channel. Our online department store, qvcuk.com, with over 15,000 products online, means customers are spoilt for choice. From jewellery to beauty treats to the latest electronic gadgets, QVC is sure to have an item for everyone.

Phone:

0800 51 41 31

Location:

QVC, Customer Operations Centre, South Boundary Road, Knowsley Industrial Park, Knowsley
Liverpool
L70 2QA

Write Your review

Tell us how QVC made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Received Cheryl’s cookies. Never received bad but these Not good. The chocolate Especially. Too chocolate and Gummy. Just to advise.
Helpful Report
Posted 3 months ago
Bethlehem xmas tree lights dont work. Lobster order was not what I ordered or presentation was not shown correctly I have ordered a lot of items from QVC never been so disappointed as I am now So will be more careful what i order in the future.
Helpful Report
Posted 3 months ago
You can’t get what you sell delivered Cancelled two items today
Helpful Report
Posted 1 year ago
Sorry but necessary to make this review on what has been a great company for us for years. Trying to return two gift items. QVC helpline told us exactly what to do, and how to make special notes to the people processing the return. We did not receive any notice of their processing so had to call several times with different answers each time. The credits did not go to the accounts noted twice on each box. The extended warranty was not refunded until we called specifically to ask about that a month later. Customer service lady tells us that they have no control over the return processing center nor any communication with them so it is not QVCs fault or issue to fix. I'm so sorry that the V in QVC has gone to zero for us.
Helpful Report
Posted 3 years ago
I ordered the Wow 3 Piece Dream Regime and contrary to everything said about it, I found it awful. After 2 days my hair was lank and my scalp itchy. Using heat as instructed did not smooth my hair in any way and it looked no different from washing it and letting it dry naturally. Unfortunately, the 3 products are quite heavy and the postage to return today expensive. Every other company charges either for shipping or returns but not both and the majority are p&p and returns free.
Helpful Report
Posted 4 years ago
Failed to deliver, again, and again. Failed to send emails to confirm my creditcard had been reimbursed. Failed to update me by phone as promised.
Helpful Report
Posted 7 years ago
QVC is rated 3.5 based on 97 reviews