Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

QVC Reviews

3.4 Rating 102 Reviews

58 %

of reviewers recommend QVC

Company Reviews

3.4

Based on 102 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone

Read QVC Reviews

About QVC:

QVC is the UK’s favourite TV shopping channel. Our online department store, qvcuk.com, with over 15,000 products online, means customers are spoilt for choice. From jewellery to beauty treats to the latest electronic gadgets, QVC is sure to have an item for everyone.

Phone:

0800 51 41 31

Location:

QVC, Customer Operations Centre, South Boundary Road, Knowsley Industrial Park, Knowsley
Liverpool
L70 2QA

Write Your review

Tell us how QVC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“JANEY TRACEY NEEDS TO BE FIRED DUE TO CONSTANT THREATS TO THE VIEWERS”

Posted 2 days ago

“I ordered an NYDJ sweater twice. I never received it. I was told that I would receive the item on a certain date. It never came. I was so disappointed by this company and will NEVER order from them again.”

Posted 1 month ago

“Both my credit cards have been declined. Both cards have ample funds. Tried paying off my easy pay. Now I will need to go to my bank for a cashiers check to assure I pay it off. I will never do business with them again. I’m so sorry I never read the reviews prior to doing business with QVC !!!!!”

Posted 1 month ago

“I ordered a power station for power outages buy one get one free.i payed on my credit card they charged my card and I payed 12.95 for a 3-5 day shipping it's been 18 days have not got my order . Looks I lost 58.13 I should have have know better .”

Posted 1 month ago

“QVR uses crummy sales tactics to sell items that are almost never what they seem. Out of the 6 items I’ve purchased in that past year, none of them work right and have had some defect. You are allowed to return items but have to pay shipping as well as haul to ups yourself. I recommend against them- you can find better products elsewhere”

Posted 2 months ago

“My concerns is regarding their credit card they are currently charging 32.34% interest. That is totally ridiculous. When I inquired about a rate adjustment you thought I said a joke with exceptionally good credit I don’t see why I should be paying 32.34% in interest, so since they could not assist me, I have closed my account and will pay off my balance. They just lost a good customer.”

Posted 3 months ago

“DO NOT USE THESE CROOKS. I bought stuff on a 4 pay plan and gave the 1st payment. Then they cancelled the order saying that my bank checking account debit card with a Mastercard logo was a visa credit card. Worse, they were very rude and failed to take any time to figure out why the mistake Poor business strategy, had the been polite I'd have used a credit card. But I didnt because they dont care.”

Posted 4 months ago

“QVC was selling Dell laptops for a great price, but the real selling factor was all of the programs and software that was already installed and included with the laptop. When the laptop arrived and we turned on the power, there was no operating system in the laptop. I called QVC for assistance because technical support was included with this sale. The person who I spoke to at QVC said that they really didn't handle this and they said not to return the laptop, and they gave me a phone number and instructed me to call Dell, the manufacturer of the laptop. When I called the number and I spoke to the Dell representative, they knew exactly why I was calling and they gave me instructions and walked me through to activating the operating system. The system that was in the laptop we purchased was nowhere near anything that was advertised and it was as basic as basic could be. When I asked about the programs and software that was supposed to be included, the Dell representative said that they didn't know what I was talking about. I called QVC back and they said that what was in the laptop is what I was supposed to get and they claimed they never knew anything about anything extra. This was a classic bait and switch and I couldn't return the laptop after Dell activated the system. Buyer beware. I will never purchase anything from QVC ever again.”

Posted 5 months ago

“Now qvc sends NO return labels?! I have to go to UPS and have them print one-- after customer is charged for shipping both ways?! Bye bye qvc!”

Posted 5 months ago

“I placed 3 orders and they cancelled all 3 with no explanations. They advertise coupons they cannot honor. I placed order in 2023.”

Posted 6 months ago

“QVC removed all of the decent hosts and have so many dingbats overacting with nails-on-a-chalkboard voices I have to mute the sound just to look at the product they are pushing. The product quality has diminished over the years and the prices are really no better than you can find elsewhere.”

Posted 6 months ago

“ordered a pair of shoes. they arrived. I instantly tried to return them because they were so tight. I wanted a half a size up the exact same shoe. for 3 weeks I kept chatting emailing and calling. each person kept saying sure we will send you that return label right out . it's no problem to switch up for a half of size. I have waited for 3 weeks still no return label. Finally my last time I spoke with someone on chat and they said that she was non returnable so a waste of money and 3 weeks and horrible lying customer service”

Posted 8 months ago

“Do you think people are stupid or are they that good of an actor cuz everything they try to sell is the best”

Posted 8 months ago

“Can susan Graver stop talking over host! She is rude, and has no manners. I do not watch when she comes on with her products. Surely Susan can do better.... or just shut up!”

Posted 8 months ago

“In February, I ordered a top and had to exchange it for a smaller size. The Customer Service rep stated that he placed a new order for the smaller size and I received a confirmation email, then I received an email that they credited me back for both of the items in the order (which I was only returning the one). So I called and told them I was only returning one of the items. They said because I was so honest, they gave me a $10.00 credit on my account and reordered the top in the smaller size, which I found odd because I thought the first person I spoke to had placed the replacement order. After 30 days pasted and I did not receive the replacement top I called back a third time and was told that my order for some reason did not ship out, so they escalated it up. Another 30 days pasted, and I called for the fourth time today to be informed that they cancelled the order altogether 30 days ago and now they do not have any left. The customer service from the very beginning was very poor at best, it's like they are unhappy in their jobs. It was a very bad experience all the way around and I will never order from them again.”

Posted 1 year ago

“I ordered a Shark Vacuum in September, 2022. I authorized QVC to debit my credit card for five easy pay payments. It never came so I called QVC to check on it. They told me the order had been cancelled. I told them I did not understand because I wanted the vacuum cleaner and had not cancelled the order. Then when I received my credit card statement, they had debited my card for the first of five payments. I called customer service, and after much ado, was told that the vacuum cleaner I had ordered had been sent to a woman in Mobile, AL because "our telephone numbers were the same." Made no sense to me. I gave the lady my email address and asked her to send me info they had issued a credit to my card and asked her to state they would not send any more debits through. My name is Gretchen...she sent me an email addressed to "Dear Mary", apparently the woman in Mobile who received the vacuum cleaner. I have called five times trying to get a resolution with no luck. I have been told five times that a manager would call me...have not received a call. I finally called my credit card company to initiate a dispute on the charge. QVC is apparently a crooked or inept company...the worst I have ever ordered from and I WILL NOT order anything else from them. HSN is a great company to order from.”

Posted 1 year ago

“Ordered a Dyson supersonice but had to return because it blew my hair around, the heat was too hot & the attachments got hot. Didnt read the return instructions fully I should have returned it signed for via post office with insurance because it cost over £200 but I used Evri via QVC & it took ages to return but was within the 30 days. I nearly didnt get a refund because I had not returned it according to QVC instructions. Please photograph how this is packed because once you take it out it is almost impossible to repack. Will stick to Amazon in the future. A very stressful couple of weeks if I could give zero stars I would do. Customer care were very kind but the Finance department were not.”

Posted 1 year ago

“Marla Wynne clothes tops far too short for taller customers Also women's trousers very short does Marla only make clothes for smaller people only? If this is the case I will go elsewhere!”

Posted 1 year ago

“#1. ordered outfit took one and a half months to get it #2 ask that all my easy pays be set up on the 5th of the month was never done #3. Paid on July 1st but they didn't take it out until July 19th which put my bank account overdrafted #4 on July 30th called for billing they hung up on me on July 30th called back to billing was asked for my Q card or some other kind of card or Department ask for billing again for the third time. Was told at that time I would be credited the 66 overdraft at this time. #5. When trying to get my credit for my overdraft was given bad info they gave me the wrong email for the credit department. #6. I sent all the information on I think it was the 28th for them to give me credit still have not received the credit it is now the fifth of August. 7. Was told by customer service because she couldn't y transfer me to billing told me a supervisor would call within 4 hours started at 9:43 they finally called at 1:40, sat by the phone all that time. 8. Problem still not resolved. Told them I was contacting corporate and FTC come Monday if this wasn't resolved.”

Posted 1 year ago

“If there was a half a star you would get it. #1. ordered outfit took one and a half months to get it #2 ask that all my easy pays be set up on the 5th of the month was never done #3. Paid on July 1st but they didn't take it out until July 19th which put my bank account overdrafted #4 on July 30th called for billing they hung up on me on July 30th called back to billing was asked for my Q card or some other kind of card or Department ask for billing again for the third time #5. When trying to get my credit for my overdraft was given bad info they gave me the wrong email for the credit department. #6. I sent all the information on I think it was the 28th for them to give me credit still have not received the credit it is now the second of August.”

Posted 1 year ago

«
1
2
»

QVC is rated 3.4 based on 102 reviews