“Have bought many many meters of fabric, bedding and blind kits from Terrys, always been gtreat. There was a delay with the delivery of one kit, manufacturing delay, not Terrys fault, But as soon as I contacted customer services they sorted me out with an alternative and express delivery. I love it when customer services try their utmost to keep a customer happy. Strngthens the loyalty you have, Thank you Terrys team, Ill definately continue toshop with you,”
“Another Curtain Call For Terrys Fabrics…10/10 for Price.. Quality , Delivery, customer service
Terrys Fabrics are amongst the best , if not the best online companies we have dealt with.
There brilliant, so easy to navigate website is full of curtains of all types blinds, bedding, cushions, fabrics and much more for around the home. There’s advice on how to measure properly and help with many other items.
We ordered the wrong size curtains this week, sent them back on Thursday and was refunded the next day, previous curtains we ordered have been delivered so quickly and we have been delighted with the quality for the amazing price paid. The customer service is brilliant .. no problem in reccomending them .”
“Ordered made to measure curtains arrived before due date .beautifully made I am so happy with them …I had so many samples before I decided nothing seemed to be too much trouble ,I would 100% recommend this company and wouldn’t hesitate to use them again. Very happy customer”
“The quality of the item was as expected, excellent. There was an issue which customer services dealt with perfectly. There was an issue with the courier which customer services then addressed. Throughout the focus was on customer satisfaction and in this those involved come out well. Professional, helpful, friendly and providing practical recommendations. That I will be buying from this company again says it all.”
“Had small problem with a Roman blind kit purchased 3 months ago. Terrys fabric arranged for replacement part to be sent direct from their suppliers which arrived within 3 days. Excellent service”
“I required some technical advice on a curtain rail product. Answer back within 2 hours and they even checked my order from 4 years ago to confirm the part numbers.
Excellent service and none of this "someone will get back to you within 5 working days...."”
“I am so thrilled with my custom made curtains, blind and cushion. I've been waiting (for 5 weeks!!! groan!) for my husband to decorate our bedroom before I could hang them, which I have just done. I really am so pleased with them, great quality and finish. Arrived on time too and packaged with care.
Thank you so much”
“Good sized samples promptly dispatched. Easy ordering system. The finished curtains are of great quality and expertly made. They arrived on time in robust boxes. I will go to Terrys again.”
“I've never shopped with Terry's fabrics before, I stumbled upon them when I searched for a specific item . They have been most helpful with delivery details due to a delay. More importantly the cushions I ordered are perfect, just what I wanted, value for money. I wouldn't hesitate in shopping with them again”
“After a lot of consultation between myself and the super helpful Kieron. I received multiple fabrics samples which allowed me to pick the perfect product for my window issue. I can not speak high enough of how helpful and knowledgable Kieron was to help me find what I needed.”
“We couldn’t be more pleased. From the online help in measuring, their attention to detail that we hadn’t ordered a fabric sample & supplying one, to the delivery of the curtains, it has all been a wonderful ‘on-line’ experience. The presentation and beautiful packaging made it an exciting time opening them. Discovering that the curtains look amazing and the quality of the fabric and workmanship were first class, was just what we wanted.
Terry's Customer Service are exactly that. We will not hesitate to recommend Terrys to family and friends.”
“Great customer service!
I ordered a curtain track from Terry's as a first timer, having had a swish rail that hat worn out. The web site clear and del
was swish!
I had an issue as it wouldn’t close or open very well as it was in a bay window.
I contacted Rachael who sent me instructions and I now have a rail that work fabulous
I would definitely recommend and use Terrys Fabrics again.”
“I am really impressed with Terrysfabrics’ customer service, they were very prompt at helping me with an order that I messed up. I was ordering a number of 50mm Wood Essence Venetian Blinds True White.
These blinds are such lovely quality. I’d buy again from Terrysfabrics in a heartbeat. Such a good company to deal with. Highly recommended!”
“Absolutely amazing service! 🤩 Ordered 2 lots of bedding one afternoon and it arrived the very next morning!! Great price and quality, really pleased and will definitely recommend and order again from Terrys Fabrics, thankyou!! 👍🥰🤩”
“I have recently received a pair of ready made curtains through Terry’s, which unfortunately had a fault. I contacted customer services via email and included a photograph, Kieron responded swiftly and organised a replacement pair of curtains for me. The customer service is exceptional and I would highly recommend Terry’s, and will definitely use them again in the future.”
“Great customer service!
I ordered a curtain track from Terry's and unfortunately, it was damaged in transit twice. Terry's were very quick to respond and resolved the situation quickly and efficiently. When the item was damaged a second time, they refunded the postage to me without my asking.
I now have the curtain rail and I am very pleased with the quality.
Would definitely use Terrys Fabrics again.”
