“Customer service was very good, but please lose the automated one, as they just go round in circles, the message from customer service was welcome and the item received by courier same day. My items arrived well packed and are lovely. I ordered 2 fold up bags and the design is lovely and bright as well. So handy for popping in handbag when going out in case I buy something and they hold a good amount too, love them.”
“I don't usually write reviews, but I received such excellent service from Kieron today that I felt I had to write to praise him for his professional manner. We had been corresponding over the email, but we had hit a brick wall so Kieron arranged to call me. He very kindly sorted out the issue which was a silly mistake on my part!
Kieron was kind, considerate, patient and encouraging. Thank you”
“My orders were delivered very promptly. Due to a mistake on my part I needed a replacement part for a blind and it was sent free of charge on the same day I spoke to Alison in customer service. Excellent customer service!”