“I am really impressed with Terrysfabrics’ customer service, they were very prompt at helping me with an order that I messed up. I was ordering a number of 50mm Wood Essence Venetian Blinds True White.
These blinds are such lovely quality. I’d buy again from Terrysfabrics in a heartbeat. Such a good company to deal with. Highly recommended!”
“Absolutely amazing service! 🤩 Ordered 2 lots of bedding one afternoon and it arrived the very next morning!! Great price and quality, really pleased and will definitely recommend and order again from Terrys Fabrics, thankyou!! 👍🥰🤩”
“I have recently received a pair of ready made curtains through Terry’s, which unfortunately had a fault. I contacted customer services via email and included a photograph, Kieron responded swiftly and organised a replacement pair of curtains for me. The customer service is exceptional and I would highly recommend Terry’s, and will definitely use them again in the future.”
“Great customer service!
I ordered a curtain track from Terry's and unfortunately, it was damaged in transit twice. Terry's were very quick to respond and resolved the situation quickly and efficiently. When the item was damaged a second time, they refunded the postage to me without my asking.
I now have the curtain rail and I am very pleased with the quality.
Would definitely use Terrys Fabrics again.”
“Beautiful blinds , so well made with professional finish. Already recommended to a friend and will be sure to come back again. Excellent communication throughout. Thank you to Terrys Fabrics.”
“I rang the company with a couple of queries before placing my order. Very, very helpful and knowledgeable ladies on the phone which gave me the confidence to go ahead and place my order.”
“Excellent customer service from start to finnish! Great quality fabric, hang well and look lovely. The delivery was very good, they were packed well and I didn't even have to iron them. The same curtains were also much more expensive on other sites! Will definitely use you again! Thank you!!”
“I have order from Terrys several times and am always very happy. The items are quality and the customer service is outstanding. My last order (a bedding set) had some loose seams so I contacted customer service. I got a refund within a couple of hours (refund or replace options given). I cannot reccomend Terrys enough. Will always buy my bedding here.”
“Excellent service! Quick to send out free samples. Extremely helpful website that helped ensure I ordered correctly. Good communication about when to expect my order. Thrilled with the quality of my bespoke curtains delivered less than two weeks after ordering. Thoroughly recommend and will order from Terry’s again.”
“Our beautiful eyelet curtains arrived today. Great delivery service and beautifully packaged. Thank you for providing a very good service we are delighted with them. I had a query and I would like to thank Kieron for his help and advice. I also had a query about delivery and had a very helpful call with your customer service. I would highly recommend your service to anyone.”
“Had a small fault with my bedding but did not wish to return it. I initially spoke to Rachel who was extremely lovely and helpful. A day later I received an email from Kieron advising me they were sending a complimentary item. The prompt communication and outstanding customer service really made my day. This type of personal service is very unusual in this day and age. Thank you Terry’s.”
“Brilliant company to deal with go above and beyond.Had to cancel order due to my own mistake and Kieron was brilliant at dealing with this request.About to order more items as very impressed all round”
“I am very happy both bed sets are lovely and good quality. The curtains panels are lovely and look nice on my 4 poster beds. I would recommend good services. I did try to put pictures on the review, but unfortunately, it does not let you”
“customer service first rate. I messed up my order by putting in inches instead of cm, they spotted my error and put it on hold until I could confirm dimensions. They then promptly returned my money so I could correctly order my blind. In today's market it is reassuring to deal with a company that really looks after you. I will be back.”
“Received my curtains five days after ordering my curtains, and I live on the Isle of Man.
The Curtains are lovely, absolutely thrilled with them. After putting them on the rails, couldn’t stop looking at how smart they look.
Thank you Terrys, so pleased.
Kind regards
Sandra Archer”
