“I buy six Easter bunnies and six Christmas Santas. Chocolate is soooo good and the novelty gifts with names are always family favourites. Customer service is second to none. One missing Santa was replaced within 24 hours with no quibbles at all. Highly recommended”
“Delivery arrived completely melted. Customer services replied promptly and politely, sending out a replacement with a different courier, which arrived 2 days later. Good service. Shame about the wasted chocolate in the first order.”
“I bought a box of thornton continental chocs for my husband and he bought me tje same. We were very impressed and the chocolate variety was excellent both our favourite individual choc was the lemon moosse. Was not dissapointed thank you”
“I recently ordered a surprise gift box for a lady where I was working as her live-in carer. A special Birthday 90! It arrived on time, the day I departed in fact, she was delighted with the chocolates.”
“I ordered from Thorntons recently some personalised chocolate gifts items arrived very quickly and in perfect condition the recipient was very happy with what they got so I am very happy.
Thank you Thorntons”
“Thorntons Chocolates are my favourite online chocolate sellers. In fact after many years of wonderful service I have stopped going elsewhere. Thorntons has everything. From the amazing range of delicious homemade chocs at bargain prices....to attentive, responsive and enthusiastic customer service, and very prompt and reliable delivery service, Thornton's has been a delight to do business with for over 20 years. I also like the idea that they have been going for more than 100 years and they themselves are chocolate enthusiasts pushing the boundaries of quality and our taste buds every year with exciting new ranges and the old favourites to brighten up the gloomiest day and add a sparkle to every season of our lives. Keep up the good work Thorntons...another very satisfied customer!”
“The website was very easy to use. The offers of 3 for 2 in many products was excellant and the speed of dispatch and excellant packaging made shopping with them enjoyable.”
“The website was easy to negotiate and the prices and offers were fantastic. I managed to get all my Christmas chocolate at a reasonable price and delivery was only two days later. Fantastic.”