Tkmaxx Reviews

“ First of all I want manger to contact me Because this is ridiculous I ordered slippers on Monday 20th of June waiting for it to come max end of the week per Saturday because I’m travelling on Saturday late I received an email saying I’m gonna receive my parcel on 28th of June I called the customer service on 24th they advise me to order new one and I’m gonna have it next day delivery so I’m gonna receive it Saturday before my flight Which I did and I ordered new one with next day delivery options cost nearly £7 I received an email saying my delivery gonna arrived on 27th After my flight This is a joke I called the customer service Kinza such rude person ever seen ask here about manger name she declined to give it to me And his email address she said this is the policy She think only her work in hospitality Reference numbers of the call cs5930732 I need assistance please as soon as Any further assistance do not hesitate to contact me Kind regards ”

“ Discusting customer service !!! Items arrived broken. Response from CS taking weeks to reply! No apology. No CS. Then they expected me to post it back when I paid for delivery and will only refund on return even though I have sent photos! ”

“ Abusive store staff aggressively mis-sold a product to my elderly mother, charged her delivery fee despite tracking showing it had never been delivered, put this on an e-gift card despite her not wanting this and became overtly threatening and defensive when asked for details of where to make a complaint. ”