“I love that the product came so quickly; I think just 3 days! I didn't have to return anythink but the return policy is great and also the communication with me after my purchase kept me up to date and valued. Happy to do a video review or photo a different day:)”
“I decline to review yet as I am having dificulties getting it on and my multiple requests for guidance were not acknowedged until Grace responded. Now she has gone dark. Grrrr. I'm getting close to returning it.”
“Ik zocht al een tijdje een mooie wetsuit in een grotere maat. ( xl). Ik kwam vrij snel bij Wallien uit, omdat het ontwerp me aansprak en de reviews goed zijn. Bestellen en verzenden ging probleemloos.”
“I love the flexibility of the suit. I do have a heavy wetsuit for snorkling but this gives me flexibility for swimming. I love the design and the colour. It makes me look great in it with that front zip, so that makes me happy!”
“I've been using this suit regularly for the past 4 months, surfing a few times a week through San Diego winter. It’s held up really well and keeps me warm during my sessions. I'm 5'3" and went with a size 4. The chest zip felt a little tight at first, but it loosened up after a couple of wears and now fits comfortably. The suit has a nice amount of flex, and I don’t feel restricted when paddling or popping up.
The only downside is that some of the printed logo areas have started to wear off pretty quickly, but functionally, everything else is solid. No issues with seams or wear on the knees, and it stays sealed. I barely get any water flushes, even on bigger duck dives. The color is beautiful and I get a lot of compliments about how I blend into the sea.
I also appreciate the brand's sustainability efforts. It feels good to support gear made with the environment in mind. Overall, really happy with this suit. It’s held up in both warmth and performance, and it’s easy enough to get on and off once you’re used to the chest zip.”
“Incredibly disappointed with the service received from Wallien. Despite paying for expedited delivery, it wasn’t shipped. I then provided an alternative address for the item to be shipped to - in conversation with customer service - and it was eventually shipped but to the original address where I wasn’t living. Complete nightmare to fix, cost me a lot of money and exceptionally poor service. Never again would I buy or recommend.”
Dear Bob,
Thank you for sharing your experience with us, though we are truly sorry to hear about the challenges you faced with your order. We understand how frustrating it can be when expectations are not met, and we sincerely apologize for the shipping issues you encountered.
Your feedback regarding the service you received is invaluable, and we take it seriously as we strive to improve our processes. Unfortunately, once an order has been fulfilled on the warehouse end, we are not able to change the shipping address. I apologize for the inconvenience caused.
We appreciate your candidness and hope you might reconsider us in the future.
Best regards,
